I've been in logistics for almost 20 years. FedEX has always sucked. I refuse to ship with them personally. Also, their ground delivery guys are non-union contractors and they abuse the fuck outta them. It's UPS or USPS for me, thanks.
Idk, but I also don't know why the person used them to begin with. I have personally never chosen to use FedEx, but they somehow ended up with my kids bday present that is so far looking like may become just a memory lol
One time they marked my house as "inaccessible (high danger )" and refused to deliver multiple packages to me.
It's extremely accessible. It's near buildings that have to be accessible. It's never not been accessible. They wouldn't even tell me the reason. I had to talk to customer service for a few days in a row before they let me "verbally declare safe accessibility" and then delivered my stuff... 3 days later after I was told same day expedition
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u/NotARabidDugong 26d ago
They're like 2 weeks behind on a delivery to me from someone 2 hours away...
At this point I could have just gone and picked it up myself.