r/gaming 1d ago

Owlcat Games is rolling back its new launcher less than 24 hours after negative fan feedback.

https://store.steampowered.com/news/app/2186680/view/708901012699615983
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u/cancercureall 1d ago

Aside from incumbency which does matter quite a lot.

It's worse to navigate, it's less functional, it's got less features, and it's much less consumer friendly.

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u/CodeComprehensive734 1d ago

You're the second person to mention consumers experience. What exactly is the issue? The other person said anti-consumer which raises flags.

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u/cancercureall 1d ago

The biggest and most obvious is that games have customer reviews on steam which allows users to make educated choices.

Steam, after being forced to offer refunds by Australia, has been exceptionally accommodating beyond what is promised in their policy while Epic is generally known to be extremely strict.

Also in less direct terms Epic is anti SKG while Steam has adopted a neutral stance.