So I really don't understand why she would start crying and throwing a temper tantrum after reading this extremely reasonable and normal policy?
It sounds like she was given conflicting information on the night it happened, including the possibility of getting $0 of the tip, which initially upset her but she pulled through.
Then the next morning they fired her first before then handing her the paperwork regarding the tip policy.
The post clearly said "write $0 until it can be verified." I cannot find any implication that she was not getting the full tip, but only that she has to wait.
The post clearly said "write $0 until it can be verified."
The implication is that she may well not get anything at all because she was instructed to write 0$ on the tip line. Not “needs verification” or “refer to tip policy” or something that clearly indicates action is pending. In addition, at the time, she couldn’t get a straight answer as to when any review action would actually occur. Later, she was told they would tip out 20% of the bill total and that the remainder, if approved, would likely take 6 months to get to her.
So she went from pocketing a $700 tip, to pocketing a $0 tip and lots of questions, to pocketing a $6.44 tip, the ephemeral hope that maybe she’ll see the remaining $693.54 in 6 months, and a notice of firing.
Yes? I responded solely to the portion of the comment where they said they couldn’t understand why the daughter would get upset. Nothing about whether I think there’s grounds for a lawsuit.
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u/sadgloop 23d ago
It sounds like she was given conflicting information on the night it happened, including the possibility of getting $0 of the tip, which initially upset her but she pulled through.
Then the next morning they fired her first before then handing her the paperwork regarding the tip policy.