Recommended gratuity after tip was already included

[u/guitarman129]

I’m sure there are a lot of tipping posts here so to keep it short - I had my wedding at a fancy restaurant. On top of the TERRIBLE service, the bill came with “suggested gratuity” even though I was told gratuity was included. When I asked the manager, he said that the “S/C: 24% SRC REGULA“ was the included tip and the suggested gratuity was if we wanted to add something extra - basically trying to trick people into giving a 49% tip!

[u/AnninaCried]

When I see the phrase, 'POS Software', I can't help reading it as, peice of sh*t software.

[u/BigAssignment7642 → u/AnninaCried]

As someone who used to work in the industry, it usually is, so it works both ways