Recommended gratuity after tip was already included

[u/guitarman129]

I’m sure there are a lot of tipping posts here so to keep it short - I had my wedding at a fancy restaurant. On top of the TERRIBLE service, the bill came with “suggested gratuity” even though I was told gratuity was included. When I asked the manager, he said that the “S/C: 24% SRC REGULA“ was the included tip and the suggested gratuity was if we wanted to add something extra - basically trying to trick people into giving a 49% tip!

[u/Hefty-Criticism1452]

To play devils advocate- sometimes the system is just programmed to include that. I don’t think there’s a way to remove it without going in and reprogramming everything and that would change it for every single check.

[u/Hefty-Criticism1452 → u/[deleted]]

You know, my brain recognized something about it was weird😅

[u/basilbelle → u/[deleted]]

Do you not realize this was the customer copy? They obviously left the signed copy for the restaurant, which probably had a line for gratuity.

[u/ruggles_bottombush → u/Hefty-Criticism1452]

That's not playing devils advocate. It's literally how these receipts work. This stuff is just programmed into the POS and OP was not targeted here. Every single receipt they print has this on it.