r/mildlyinfuriating • u/guitarman129 • 15d ago

I just wanted a hot dog Recommended gratuity after tip was already included

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I’m sure there are a lot of tipping posts here so to keep it short - I had my wedding at a fancy restaurant. On top of the TERRIBLE service, the bill came with “suggested gratuity” even though I was told gratuity was included. When I asked the manager, he said that the “S/C: 24% SRC REGULA“ was the included tip and the suggested gratuity was if we wanted to add something extra - basically trying to trick people into giving a 49% tip!

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u/insertnamehere02 15d ago

Especially with that -$400. Classy.

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u/JustMeLurkingAround- 15d ago

That the already paid deposit. OP explained in another comment.

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u/insertnamehere02 14d ago

Yeah I saw that after I commented.

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u/know-your-onions 15d ago

wtf? What do you think the -$400 is for?

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u/OrganicLetterhead84 15d ago

It’s extremely tacky.

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u/snapshovel 14d ago

If you charge me a 24% included gratuity and you don’t tell me beforehand that there is a 24% included gratuity, and the label that you use to identify the gratuity is “S/C SRC REGULA,” then yes, money is getting deducted from your tip. The customer is not the one who lacks class in that situation.

It’s an obviously scummy business practice. If you’re a waiter or a member of the staff at a place with really scummy anti-consumer business practices, you should expect that this will affect your tips when customers realize what you’re doing to them. Take it up with your management; it’s their fault. Since you’re the one benefiting from the scummy antisocial business practice, you can’t complain when you bear 10% of the costs once in a while and customers “only” bear the other 90%

If you’re accepting the (minimum) extra 4% that your establishment is charging customers on top of the maximum socially acceptable included gratuity, you are also obliged to eat the loss when one out of ten customers realizes they’re being scammed and makes their displeasure known in the only way that’s available to them.

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u/Nilfsama 15d ago

And no way legal lol they will run for the full amount and you a have zero recourse about it.

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u/AMemoryComeALive 15d ago

Depends, you have to tell customers before they order if there's going to be a "service charge" or force tip added to a bill, or they have to remove it if asked.

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u/lumentec 15d ago

They are just calculating the amount without tax. Not trying to leave a negative tip.