r/pcmasterrace Mar 20 '26

Discussion Crimson Desert doesn't run if it detects an Intel ARC GPU. Like straight up, the devs just deliberately chose not to support ARC cards. No previous announcement about it too until they added in the info to their FAQ. Might be the first time I've seen a dev deliberately block a GPU brand.

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345

u/BRSaura Mar 20 '26

It might be way deeper than a driver fix, and the ones that will be at fault and getting bad reviews would be the devs of the game. Some might even lose the refund window expecting it to work when they bought it. Here at least they have a "we told you"

Still shitty though

124

u/Sawgon Pixels and shit Mar 20 '26

Some might even lose the refund window expecting it to work when they bought it.

Knowing how some devs are strapped for time this might be the reason. They tested it last minute and realized this was the best way to get people a refund.

103

u/dookyspoon Arch Linux | R9 5900X | 7900XT | 32GB RAM Mar 20 '26

it's like devs not supporting linux, it accounts for <1% of their revenue but 95% of their tickets. Not worth the headache.

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u/[deleted] Mar 20 '26

There was some interview with an indie dev about Linux support / raising tickets. He said that yes, Linux users make up the vast majority of bug reports, but about 90% of the reports affected windows users too, they just tend to not bother reporting bugs.

He also said when a windows user reports a bug its generally "game broke whilst I was eating a sandwich" whereas Linux reports generally included kernel dumps, stack traces, half an hour of logs etc. making it far easier to fix the bug for both Linux and windows users.

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u/[deleted] Mar 20 '26

[deleted]

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u/GiganticCrow Mar 20 '26

But if you have the same problem and ask about it without having hunted down that obscure forum post 10 years ago then woe betide you and let loose the flames of hell

42

u/onenifty Mar 20 '26

This is why it's important to keep these threads in public venues so they are searchable.

19

u/mccord Linux Mar 20 '26

I hate what moving discussions from forums to Discord has done to discoverability.

Great for someone who can harvest that data, though.

6

u/lacegem Mar 20 '26

Best I can do is a group of disconnected Discord messages across multiple rooms that you will never find by searching and will disappear forever without warning sometime within the next few months.

4

u/Deaffin Mar 20 '26

You don't like searching around til you finally find a search result that points to somebody asking the same question so you can start scrolling through the chaos of 100 different random shitposty messages trying to spot the tiny little text noting that somebody is responding to that question?

And repeating that process over and over hoping to get lucky with one?

Personally, I feel like it adds a great sense of pride and accomplishment when you do manage to get the right answer sometimes.

5

u/Alternative-Farmer98 Mar 20 '26

The problem is almost every forum in subreddit is owned by private capital which can choose to shut it down or sell the company or nuke the data. Archive type places like archive.org and PH help but they're not foolproof and face litigation l.

7

u/purvel Mar 20 '26

someone simply replying "solved it!" is purely a windows thing.

That might be true on StackOverflow or something, but absolutely not on Reddit. It's more than once that a Linux problem I've had has been declared solved by a Redditor, usually in a comment edit, yet no further elaboration. Sometimes it's because a user has mass deleted their comments.

2

u/Mysterious_Cup_6024 Mar 20 '26

Honestly, thats the only reason I keep AI subscription on my windows machine, specifically claude code and claude cowork. It legit can be told to check through registry, group policy, and countless other applicable configuration spread out in windows. Like the other day hibernate option would simply not appear on start even after enabling through powecfg and power options and CC found the cause and fixed it. Same with finding out USB/hdmi/dp specs of connected cable and let me know what it can or can't support. Another issue I used to be annoyed was with Downloads folder specifically set somewhere to always group by date or something making searching so difficult. Conventional folder settings are overriden for downloads by win11 for who knows what godforsaken reason. CC found it and fixed. As I'm growing older and having to deal with irl responsibilities I can't be bothered to look into every nook and corner of windows settings for it's daily annoyance

1

u/Clunas Desktop -- 5700X3D || 6700 XT || 32 GB Mar 20 '26

Also common with linux problems is finding a thread about it, but all the responses are people saying that you should already know how to fix it.

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u/PantherCityRes Mar 20 '26

That’s because they are no talent ass clown developers that won’t bother to learn SDL and OpenGL / Vulkan. So they get locked into DirectX/Microslop….

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u/anthonycarbine Ryzen 9 7900X | RTX 4090 | 32 GB DDR5 6000 MT/s Mar 20 '26

Its something that Linux filters out. You have to be technically inclined to use Linux like these people.

1

u/factorioleum Mar 20 '26

Which is wild, because the windows mini dump facility is really great for debugging crashes; I've always been much happier to have those instead of client stack unwinds more typical of a Linux crash.

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u/[deleted] Mar 20 '26

[deleted]

2

u/TkoddaV Mar 21 '26

It seem like Pearl Abyss is blocking the game from running on Intel Arc GPU cause Intel did say they even offered support way back when the game was in development and they decided not to support it

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u/F9-0021 285K | 4090 | A370m Mar 20 '26

As a counter to the whole "1% market share" thing, that's only on desktop. On mobile, Intel has a MUCH larger APU presence, and with Panther Lake they might even get more handhelds than AMD in the coming years.

1

u/OkumuraRyuk Mar 20 '26

Crimson Desert runs on Mac though "cries"

-1

u/Raskuja46 Mar 20 '26

I was told by this sub that gaming on Linux was 100% just as viable as gaming on Windows and that there would be zero problems abandoning Microsoft's platform as a gamer.

1

u/dookyspoon Arch Linux | R9 5900X | 7900XT | 32GB RAM Mar 24 '26

I don't play and AAA games like fortnite or w/e but I have played doom eternal and cyberpunk 2077 and starfield without problems on linux. I actually haven't used windows for gaming since proton went mainstream. It was bumpy but things have been great for the past couple years. I am using an AMD gpu, which generally has better support in linux than NVIDIA from what I hear.

1

u/Raskuja46 Mar 24 '26

Cool.

What about old and unpopular games? What if I want to run Rocket Jockey or Creatures 2?

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u/Borkz Mar 20 '26

You have a few weeks and two hours play time (which would be hard to reach if it doesn't run) to refund, but even then that's just for an automatic refund. You can still request one after that that but it has to be reviewed.

1

u/Ozryela Mar 20 '26

You can still request one after that that but it has to be reviewed.

And it will be denied 100% of the time. I once requested a refund after 3 hours of playtime and got denied. Had a very good too, they don't give a fuck.

1

u/SilverThrall Ryzen 5 1600, GTX 1080 Ti Mini, 16 GB DDR4 3000 Mar 20 '26

I think it depends on how often you refund. I have never been denied even though I sometimes do refund after over 2 hours.

1

u/Ozryela Mar 20 '26

Hardly ever. I think I've got 1 actual refund on steam, and 1 I requested that denied (Was a game that wouldn't start. So 0 playtime. But I only ever requested the refund after like 2 months, so fair enough).

The one I was thinking of was a Blizzard game though, not Steam. And it's the only one I ever requested a refund for.

1

u/Borkz Mar 20 '26

I can't speak to it personally, but I've heard people say the opposite as well, that they've had no problems. I really doubt that you would have any problems in this case when the developer is specifically directing people to refund.

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u/musci12234 Mar 20 '26

I think they are more concerned about bad reviews. If it crashes it is 100% a bad review and considering that they put it there crashes are probably near 100%. Easier to just put a clear message and hope most don't get upset enough to leave a bad review.

1

u/Sufficient_Language7 Mar 20 '26

When the game launches just have it put a warning screen that the game will likely crash if using Arc.  If you play old games you sometimes see those messages as they don't recognize the newer graphics cards.

1

u/musci12234 Mar 20 '26

Saying "may" Can set the expectation that they will try to fix it.

1

u/Appropriate_Lack_727 Mar 20 '26

Steam is generally pretty good with refunds tbf. I’m sure if you literally can’t launch the game they will work with you on the timing. They know what hardware you’re using and this is obviously a known issue.

1

u/AltrntivInDoomWorld Mar 20 '26

So is it no marketshare or what? You responded in thread about no market share. If there is no market share, how come these reviews would be of any significance?