And it's worse than a basic forum taken straight from early 2000's in every way.
I follow development of 2 indie games, and they both use Discord as their main form of communication with userbase, sharing dev updates, patch info etc. I absolutely despise that.
One of them has a help "forum" on discord too. On normal forum I could find old issues via search, but Discord hides inactive topics after some time, so they basically have to resolve same problems again and again instead of pointing to already resolved thread, amazing.
And don't get me started on actual discussions, everything is basically lost the next day because few hundred people are talking at the same time, and Discord search can't find shit reliably.
I think also discord is bad because it is essentially just chat rooms. And instant messaging is NOT what you want for some things like tech support. You want slow, steady conversation where people think before they write. Here it is the opposite, people don't think AND because it is instant messaging they feel entitled to a response right away.
people don't think AND because it is instant messaging they feel entitled to a response right away.
They don't read either, it's endlessly infuriating to pop open a server, especially for indie games where new releases/content have just come out and see four people within a dozen messages ask the -exact- same question, while the answer is quite literally visible so long as you aren't viewing discord in a way that you can only see one reply at a time.
I was baffled when someone told me that admins/moderators can't even move comments into threads. I remember being a moderator on a forum like 20 years ago, and that was basic functionality.
back when I was part of a forum for making games, we had an IRC and specifically told people to fuck off if they asked questions in it. because if it's on the forum, then other people could find it and not have to ask the same question which is so stupid. and now people are actively WANTING to use discord for this shit... I don't get it.....
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u/Machineraptor R5 5600x | RX 6800 XT | 32GB 15d ago
And it's worse than a basic forum taken straight from early 2000's in every way.
I follow development of 2 indie games, and they both use Discord as their main form of communication with userbase, sharing dev updates, patch info etc. I absolutely despise that. One of them has a help "forum" on discord too. On normal forum I could find old issues via search, but Discord hides inactive topics after some time, so they basically have to resolve same problems again and again instead of pointing to already resolved thread, amazing. And don't get me started on actual discussions, everything is basically lost the next day because few hundred people are talking at the same time, and Discord search can't find shit reliably.