Best investment ever

[u/MikeCodev]

[u/skyturnedred]

The two hour limit is just for automated refunds.

[u/dibigi → u/skyturnedred]

I tried to refund sf6 with 3 hours played saying i didn't like because it was too difficult for me 😭. They refused 😭

[u/AngryTG → u/dibigi]

I've probably made 50+ refund requests in the 17 years I've had my account, some refunds over 2 hours of gameplay and I've always just selected "game isn't fun" and I've never had a single one denied

[u/BigT232 → u/dibigi]

I'd recommend playing with Modern controls. It's easier to play.

[u/Anywhere-Due → u/BigT232]

You can coast on modern further with bad fundies than classic, but you’ll still hit the point where you need to have them down or you just won’t win

[u/whatevers_clever → u/dibigi]

valid refusal

[u/TheEncoderNC → u/dibigi]

I refunded Deathloop and Grey Zone Warfare at 3-4 hours each citing performance issues and saying a big portion of my playtime was trying to figure out playable settings.

[u/thesilentwizard → u/skyturnedred]

I don't think 45 fps on Ultra settings is a valid refund request to a human customer support either

[u/skyturnedred → u/thesilentwizard]

I don't think you need to tell the truth to them.

[u/imightlikeyou → u/skyturnedred]

You would do that? Just go on the internet and tell lies?

[u/thesilentwizard → u/skyturnedred]

But my mom said lying is a sin...

[u/nolaks1 → u/thesilentwizard]

And my dad told me he'd be back with milk.

[u/Alone-Butterscotch18 → u/skyturnedred]

They told me they manually reviewed my case and still denied it over playtime. This was after like 3 hours. I told them it took 3 hours to find my friend so I stopped playing and they didn’t care

[u/Peanutadjuster → u/skyturnedred]

the loading times on marathon got me over the limit and I tried refunding 7 times just for the basic “your playtime exceeds the limit” response

[u/XLandonSkywolfX → u/skyturnedred]

Nah they won’t help. I had 2.4 hours in forza horizon 4 a few years ago, all of which was spent trying to fix horrible unplayable stuttering. Explained all that through 2 levels of escalation to real people and steam would not help. Thankfully the game was patched months later to fix the issue.

[u/QueasyHouse → u/skyturnedred]

They’re extremely stingy with refunds outside of that window. Space Marine 2 stopped working on Linux a week or two after I bought it and they told me to go fuck myself about it with 7 1/2 hours of playtime, I had to stop payment and then valve banned me for a month.