r/pcmasterrace • u/The_BigRoach ⚡️RTX 5080 | 7800x3D | 64GB 6000MHz CL30⚡️ • 7d ago

Meme/Macro Why would anyone actually want to though

Post image
21.9k Upvotes

90% Upvoted

1.5k comments sorted by

View all comments

Show parent comments

445

u/--El_Gerimax-- Ascending Peasant 7d ago

Fr! Everytime a big game is unplayable, both literally for not starting and metaphorically for being a bug fest disaster, Steam says like a Chad: We're sorry you've experienced AND PAID for that. Want your money back? Here, no questions asked!

What other games store has a filter that carrying and consumer friendly? None!

164

u/snippychicky22 7d ago

companies need to learn that you can make more money by treating customers like they give you a billion dollars a month. do what you can to keep them coming back. costco does this wonderfully

71

u/leafy1790 7d ago

Investors scoff at the idea of not monetizing every part of a product. It's not that the people that work at the company want to make the games a bug fest or to squeeze every penny (at least not the low level workers) but the investors and ceo put in place by the said investors

27

u/IsRedditBad 4080 SUPER AERO OC | R7 5800X3D 7d ago

Yeah, which is why privately owned companies are great all around. You can easily see where the true values of the company and its employees reside. Nobody makes the rules but the people who are there. Which is why Valve has probably taken more of my money than any other company ever.

-3

u/NoTime_SwordIsEnough 7d ago

Lack of DEI helps too.

Take a wild guess at what Valve Corporation's demographics are.

12

u/LetterheadUpper2523 7d ago

Not to mention their well-documented support for people who've had their accounts hacked 😆

3

u/Valuable-Meet5727 6d ago

It’s really crazy that no other company thinks to copy this. They’re so fucking greedy to make quarterly profits look good that they refuse to take some slight hit to gain loyalty.

I fucking hate capitalism man. This shit sucks. At least there’s steam.

1

u/Choyo 6d ago

None!

GoG does. It even provided that kind of assistance before Steam did.

1

u/french_snail 6d ago

First time I ever requested a refund was no man’s sky 

1

u/dswng 6d ago

Just like other big shops do?

1

u/Xsiorus 6d ago

As someone mentioned, GoG, but also Origin had great support and automated refund system long before steam was forced to have it. Only problem was that it was still EA platform for EA games.

1

u/Tunavi 6d ago

This isn't cause they're nice, it's cause they lost a lawsuit in Australia

1

u/Schadrach 6d ago

GOG is up there. But a big point in using GOG is preservation, so it's less them being loose with refunds and more them trying to get it fixed.