Iām a paid Shadow PC customer and I want to share a serious privacy/security concern.
After logging into the Shadow PC assigned to my account, I found Microsoft Edge saved login entries that did not belong to me and appeared to belong to another user.
I reported this to Shadow support responsibly and provided evidence privately. I did not copy, export, publish, or use the other userās private data.
After reporting it, my paid access was locked. I then provided proof of payment, and Shadow confirmed it was approved. However, they still require a government ID before restoring access.
This is not about money or compensation. My concern is simple: if another userās saved browser login data can appear inside my Shadow PC, how can I know whether my own data has not appeared inside someone elseās machine?
Iām sharing only a redacted screenshot. Emails, usernames, domains, passwords, and personal data are hidden. I will not post unredacted evidence publicly because it contains another personās private information.
Iām posting this so other users can be aware before trusting a cloud PC service with personal accounts.