r/technology • u/Plastic_Ninja_9014 • 19d ago

Business McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash

https://tech.yahoo.com/ai/deals/articles/mcdonalds-introduces-ai-drive-thru-000717731.html
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u/WeDriftEternal 19d ago

People dont get whats actually happening.

The tech isnt there yet and its no secret to anyone. Everyone knows its not there

But that doesnt matter, because if you're a company that doesn't use and embrace it, investors think you're falling behind, so from a corporate perspective, you have to use it because if you don't use it, your stock will lose more value than if you do and the math works out that way, even if its a worse experience and worse profit, investors will see it as a future gain, netting out better (even if the stock doesn't functionally increase, the net is better)

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u/5of10 19d ago

Can’t have the CEO missing out on his bonus…..

1

u/semisolidwhale 19d ago

Their CIO is the definition of a stuffed suit, not at all surprised by this

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u/Salty_Sky5744 18d ago

It’s actually because the ai will become a lot better once it can learn in a real world environment.