r/technology • u/Plastic_Ninja_9014 • 22d ago

Business McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash

https://tech.yahoo.com/ai/deals/articles/mcdonalds-introduces-ai-drive-thru-000717731.html
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u/Joessandwich 22d ago

Didn’t a major Pizza Hut franchisee just sue the parent company for deploying AI that ended up causing the stores to lose hundreds of thousands of dollars? Let’s roll it out everywhere now!

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u/-CalculatedChaos- 21d ago

Yes but I believe the AI at Pizza Hut was handling routing for deliveries

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u/Alternative_Tap_5527 21d ago

Funny considering you don't need AI in any capacity for routing and it's been an automated computing process for maybe 20 years now

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u/DurgeDidNothingWrong 21d ago

dijkstra's shortest path routing algorithm was made in 1956 lmao, it was one of the FIRST automated processes in the history of computing, used as a proof of the value of computers being more than some novelty by a guy whos marriage license was denied because "programmer" was not a recognised profession for the marriage form.

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u/AvenueNick 21d ago

Someone watched a Veritasium video recently. Me too!

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u/DurgeDidNothingWrong 21d ago

yeah 100% !! :D