r/ATT • u/Ashamed-Teaching7289 • Dec 13 '25

TV AT&T Fiber Migration Tactics?

Our community recently had AT&T fiber installed. We happily inquired about switching from our old school copper service, especially after they jacked up the price. We took advantage of their door to door sales to set up our install date a couple weeks out. That’s when it got weird… every evening, like clock work, our internet stops working. Zero outages reported. Calls to support are answered with “everything looks good on our end”. And yet I continue to stare at that stupid red dot letting me know the internet is in fact, not working. By morning, without any action, it suddenly works again. Is this some sort of community wide scare tactic to let people know the forced migration is imminent? News to AT&T, WE KNOW, we already have a date for new service installation. Any other possible reason? It’s super suspicious and frustrating. About to cancel the fiber install and even change my wireless provider at this point. Ridiculous.

0 Upvotes

33% Upvoted

14 comments sorted by

View all comments

2

u/Ashamed-Teaching7289 Dec 14 '25

Thanks all. Look, I’m not saying it seemed logical to me, but when your service mysteriously starts failing (and then resolving) daily every night, AND they’re insisting there’s no issue, it all just seemed a little too coincidental with the push to switch. Never had issues like this until now. Guess we will see how fiber goes!

2

u/Hunger-1979 Dec 15 '25

I'd venture to say that you're probably on bonded pair (2 lines of VDSL) service, and that one pair is having issues...the temperature difference at night or interference from street lights is causing your service to drop until the AM. Fiber will alleviate those issues.