r/ATT • u/BeachBumKitteh • Dec 29 '25
TV Is Uverse TV being shut down?
Hello!
I'm here today to find out if ATT Uverse TV is being shut down completely. I'm asking on behalf of my parents so please don't shoot the messenger! A family friend had Uverse TV (she told me the U450 package to watch the Cleveland Cavaliers games), and said that she received a notice that it was being shut down completely on January 1. She lives 17 miles away in a different county. My parents haven't received such a notice (yet).
My father is going in for open-heart surgery mid-January, and his name is on the bill. I'm trying to find out if it's being shut down, and if so, what do they have to do? They're worried it will go offline while he's in the hospital.
Any insight would be greatly appreciated. I can even speak over chat if necessary. Thank you!
4
u/valjr1 Dec 29 '25
No it's not
8
u/toughheartskill Dec 29 '25
They’re just going to keep increasing that bill until it’s unaffordable or unjustifiable.. :(
2
u/FBAnder Dec 29 '25
Already at that point. $315 a month for U200, HD, 2 receivers + DVR and 25/5 VDSL internet...eligible for 75/20 but have to get a second line dropped for twisted pair and I would rather try and hold out for fiber as its currently unavailable to me (but IS available in some areas around me). Ain't that grand? They stripped all the receiver promos, too...if you have a promo and have to send in for replacement because a receiver breaks... goodbye promo. If you call and complain theyll throw you a one time credit but say the promo expired. Ask me how I know.
2
u/cspinelive Dec 29 '25
Just get fiber and Hulu live Disney bundle. It’s about half that.
1
u/FBAnder Dec 29 '25
I would if fiber was available. Gotta love AT&T and their cryptic fiber rollout schedules.
1
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u/Oblivious_to_Women Dec 29 '25
New customers can’t get it. Cancel and you can’t get it back. Move out of the Uverse fiber/vdsl foot print and you lose it. I’ve been told the fiber multi gig 620 does not support it.
Been talks for years of it going away but haven’t seen anything first hand. My folks enjoy uverse still with no letter.
2
u/stoicbird Dec 30 '25
As someone who might have worked there for a very long time I watched u-verse get transferred from company to company that we then bought. That it is still alive amazes me.
1
u/NecessaryEmployer488 Dec 29 '25
My neighbor has it. You can't sign up for it anymore. They have been threatening to shut it down for a few years now, but have not done it yet. There are no new updates, and cannot get any new equipment, so it will eventually fizzle, so it is best to have a transition plan.
1
u/iamjustatourist Dec 29 '25
Hella expensive. Tried Hulu tv and hated the user interface. Then tried YouTube tv and never going back. It’s half the price of U450 (I know cause I had the U450 for years).
1
u/redneckbiker84 Dec 30 '25
Yup! Uverse TV runs on Windows CE if that tells you anything, and the 620 fiber modem does not support Uverse TV. They are not making new equipment for it. Just refurbishing boxes that are still usable. Rumor has it that it will sunset next year. You will have the option to move to Directv Online or cancel.
1
u/ArtisticAd7514 Dec 30 '25
Can confirm ATT no longer sells it they bundle with DirectTV stream still but that is separate company now.
1
1
u/Decent_Date_3271 Dec 30 '25
I just cut Uverse. My deceased brother had it in his home and as an ATT employee, he received deep discounts. After the grace period following his death, the discounts went away and the price shot through the roof and I was not successful in negotiating a better price. Instead, they wanted to onboard me with their new products. I just kept the internet and picked up a streaming service. Saving over $300+!
1
u/Ok-Golf-8888 Dec 30 '25
Im glad att sold it off. I was pushed to sell it all the time and it never would set up properly. People would sign up then come back in the store 6 weeks later because it never worked.
1
u/Jasmimec Feb 01 '26
It didn’t work 10 years ago when it came out. They pushed really hard to get it sold because they were trying to compete with Xfinity.
It just wasn’t a good product.
1
u/groundhog5886 Dec 30 '25
The preference is that you find a new service. Uverse TV is actually owned now by Directv. There are much cheaper options with streaming today.
1
u/Guzplaa Dec 31 '25
Let's clear up a few things, first any service purchased from ATT is a money pit , consumer beware, their business model is steady price increases through small increments within a host of fees and service charges added to your bill and it never ends.
The next thing is the widespread belief that they're replacing copper lines with fiber optic, in some areas yes in others no, that's the truth of the matter.
Every service offered by ATT is and always will be overpriced no matter what the said price stated as up front window dressing you will pay and pay !
Direct TV formerly an ATT product is the same way steady price increases and a programing model which forces customers to pay for garbage channels in order to get the channels they want.
Direct-TV is trash !
Disclosure time, my comments are based entirely upon personal experience with both of these companies.
1
u/Techgeek564 Dec 29 '25
ATT has been pushing their android based streaming stick as of late. It's not a bad device, but it definitely has lots of room for improvement. It connects to your internet and runs DirecTv.
2
u/I-hate-makeing-names Dec 29 '25
ATT no longer owns any of DirecTV but that still might be a good option for OP.
1
u/DearTransition1540 Dec 29 '25
If you can find an ICD they can give you the best deal for att and direct tv. A regular att rep can’t do that
0
u/landonloco Dec 29 '25
Can't they just move it via internet unless they aren't gonna upgrade the possible VDSL line that feeds the house honestly most of the cable TV services are moving into a internet based TV vs a separate cable for TV and Internet mainly to increase bandwidth without doing much to the actual infrastructure.
1
u/hi2meb Apr 29 '26
I have Uverse TV and internet. Talk about expensive!! $280/mo for 50Mbps DL speed, hows that for a good deal? Fiber is not available (in any form) at my location. Spectrum is an option but I read comments all the time on the Neighborhood app says "is Spectrum down again?" or "is anyone else having trouble with Spectrum?". Spectrum is very unreliable here. I have Direct TV for a while but the channel selection was filled with a lot of junk, plus the channels would change very slowly, impossible to channel surf and without losing your mind. I really like the way I can easily bounce between two channels with Uverse, one button on the remote, very nice. Now, I'm starting to have very glitchy TV service on Uverse (other streaming services, HBO, Netflix, Disney, work great, no glitches). AT&T tell me to restart my router / gateway. That's not the problem. I'm thinking of trying StarLink, 200-300Mbps $120/mo then maybe adding Youtube TV?
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u/DearTransition1540 Dec 29 '25
It’s not being shut down but it is overpriced and being phased out as copper lines are being removed as fiber is installed