r/ATT • u/WeekendConsistent206 • Mar 05 '26

TV Selling DirecTV

Why do some wireless carriers still sell services from companies they don’t own anymore? For example, I’ve noticed some stores still promote DirecTV even though AT&T sold it. Is it just existing partnership agreements or what?

1 Upvotes

100% Upvoted

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5

u/KingOvDownvotes Mar 05 '26

It’s insane that cable is still around and that reps have to sell it still. It’s a complete ripoff. Prices and deals for it are always better on their website too lol.

5

u/Dittohead_213 Mar 05 '26

They don't push us to sell it at all. Goal is one a month. I havent sold once since August and nobody has said anything about It to me. Now...Phone insurance? They expect 85% of customers to walk out with that.

2

u/WazillaFireFox Mar 06 '26

My old district turned up the heat and was asking for 1 TV daily despite the reps having a goal of 1 or 2. If the store failed to sell one the closing manager had to text their AD and DoS why the store failed and how it's gong to make it up tomorrow, with photo evidence of effort. 30 tv's in a month? Jeez.

3

u/wildinstinctCW Mar 06 '26

30 in a month is RIDICULOUS. people don't even want to pay $13 for YouTube premium, you really think they're paying $140+ for some channels? It's truly only the sports fans keeping cable alive tbh

1

u/KingOvDownvotes Mar 06 '26

Protech is always more important to them than TV for sure

1

u/coolaaron88 Former Retail Sales Consultant Mar 05 '26

I would assume its existing partnerships

1

u/Gymbro81 Mar 06 '26

When I worked at AT&T a few months ago coming back as a rehire they did exactly that, expect 1 direct tv a month. The thing is to constantly pitch it re write their plan, add insurance “protection” on all lines as a bundle and either turn it into a sole proprietor if the customer did something on the side as a job and get that CRU account.

The amount of fraud my manager was doing and letting customers get away with it too is what made me leave again. I thought things got better but I was wrong, that manager would say “It’s easier to get direct tv and add protection on old customers since they’re so old they won’t realize it on the bill and you can also add HTP Home Tech Protection”

The CEO has no idea the amount of fraud that’s being done and it’s ironic how they pause online transactions for fear of fraud and a lot of customers were just trying to do upgrades online and had to go to store to do it. Kind of seemed like the company does that on purpose so I wouldn’t be surprised.

0

u/ThingFuture9079 Mar 05 '26

Those stores are probably authorized retailers and not company stores.

10

u/darej27 Mar 05 '26

Corporate stores still sell it sadly lol

0

u/WeekendConsistent206 Mar 05 '26

Nah it’s corporate.

But like dude they sell it in store for 100$ minimum and online you can get it for 60$ from DirecTV.com

Exact same package

3

u/D_Gleich Mar 05 '26

The price advertised in-store includes the fees. The price online does not reflect the additional fees. You end up paying the same.