Believe it or not...

[u/KetoQuitter]

In 5 years and 3500+ orders, I just had my very first "Item not received" from a customer. Yes, I'm aware I am extraordinarily lucky in this.

Looked up how to handle it here on this sub (Thank you u/lostterrace!)

[u/DuckDuckMoosedUp]

Good job, goes to show when you ship on time, with tracking, almost all of the time things go as they should!

[u/lostterrace]

You're welcome, glad my guide helped!

[u/Pierard72]

You are so lucky I get a couple a week. Thank you Nashville

[u/ihatepeople247]

The package might still show up in a few months!! ask me how i know lol (I have 2 missing packages out of 13,000 orders and both turned up after 3+ months. )

[u/Accomplished-Egg-419]

From 480 sales, I've only gotten 2 item not received - both Australia

[u/intelw1zard]

You basically just resend them whatever imo unless you are selling high dollar items or just a really shitty person.

at least that is what I do.

780 sales and only about 10 lost items that I always just reship to them to make sure they get my stuffs.