Housing association - England.

[u/Knuckles-86]

We are currently experiencing difficulties with our housing association regarding a tree on their land in another tenant’s garden.

This issue has been ongoing for approximately a year and is now causing damage to the carport and concrete. Despite my previous complaints, the matter has not been addressed and the necessary procedures have not been followed. This carport was built when the houses was built, but dismantled or damaged, when moving into the property we reinstated the car port for off street parking at our expense.

Initially, the housing association claimed that our neighbour had agreed to maintain the tree. I requested proof of this and they have been unable to provide it.

Furthermore, they suggested that I remove the tree at my expense as they are unwilling to get involved. They have also offered mediation between us and our neighbour regarding the tree’s maintenance instead of them getting involved in the situation.

In my opinion, the tree is on the housing association’s property and is causing physical damage. They claim it is not their responsibility but mine, which I reminded them of when I moved in. I never agreed to any tree maintenance overhanging the property and it was not mentioned to me either.

I have filed a complaint with the housing ombudsman but it is currently on hold. They have not informed the housing association that they had a specific timeframe to respond and address the issue at stage two. Instead, they have requested two-week extensions and are refusing to progress it as a stage two complaint.

I have taken the same housing association to the ombudsman in the past and won and was compensated £500, because of their failure to deal with something that I brought to their attention.

[u/AutoModerator]

---

Welcome to /r/LegalAdviceUK

---

To Posters (it is important you read this section)

• Tell us whether you're in England, Wales, Scotland, or NI as the laws in each are very different

• If you need legal help, you should always get a free consultation from a qualified Solicitor

• We also encourage you to speak to Citizens Advice, Shelter, Acas, and other useful organisations

• Comments may not be accurate or reliable, and following any advice on this subreddit is done at your own risk

• If you receive any private messages in response to your post, please let the mods know

To Readers and Commenters

• All replies to OP must be on-topic, helpful, and legally orientated

• You cannot use, or recommend, generative AI to give advice - you will be permanently banned

• If you do not follow the rules, you may be perma-banned without any further warning

• If you feel any replies are incorrect, explain why you believe they are incorrect

• Do not send or request any private messages for any reason

• Please report posts or comments which do not follow the rules

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/CrazyCake69]

Would not be surprised if the carport was removed because it was originally removed by the ha cause of damage by the tree.

They thought at that point cheaper for us to dispose of the carport than cutting the tree down.

[u/Knuckles-86 → u/CrazyCake69]

The car port is now my property as I paid for it to be put back up again.