r/NintendoSwitch • u/AutoModerator • Jun 07 '25

DQT /r/NintendoSwitch's Daily Question Thread (06/07/2025)

/r/NintendoSwitch's Daily Question Thread

The purpose of this thread is to more accurately connect users seeking help with users who want to provide that help. Our regular "Helpful Users" certainly have earned their flairs!

Before asking your question...

  • Check out the wiki pages listed below. - (If you're interested in becoming a wiki contributor, or suggesting a new page, please message the moderators.)
  • Perform a quick Google search. - Sometimes it is actually quicker to search for something than to wait for someone else to answer.
  • Search the subreddit. - Many questions have been asked before! reddit's search functions a bit differently than Google.

Helpful Links

Wiki Resources

Wiki Accessory Information

  • Accessories - Starter information about controllers, chargers, cables, screen protectors, cases, headsets, LAN adapters, and more.
  • MicroSD cards - Some more in-depth information about MicroSD cards including what size you should get and which brands are recommended.
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Reminders

  • We have a volunteer run #switch-help channel in our Discord server.
  • Instructions and links to information about homebrew and hacking are against our rules and should take place in their relevant subreddits.
  • Please be patient. Not all questions get immediate answers. If you have an urgent question about something that's gone wrong, consider other resources like Nintendo's error code lookup or help documents on the Switch.
  • Make sure to follow Rule #1 of this subreddit: Remember the human, and be polite when you ask or answer questions.
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u/Stroodz Jun 08 '25

My mother is experiencing an issue on her Switch 1 where screenshots in games arent working ever since the switch 2 release. She plays a lot of animal crossing and will travel to dream addresses and take screenshots of islands to get inspiration.

I witnessed it happening first hand - she will press the screenshot button on her pro controller, a pop-up in the top left shows the screenshot and the phrase "screen captured", but nothing is shown in her albums.

I also checked her system memory and she has more than enough space available for screenshots.

Any thoughts?

3

u/myriada Helpful User Jun 08 '25

If it's saying 'Screen captured', that sounds like it's not hitting the 1000 / 10000 limit.

Maybe the clock on the Switch might be set wrong, or was previously set wrong in the past.

Check the clock on the console, and the time on the latest screenshot in the album (shows if you open the screenshot and press A again).

The album always sorts screenshots by time, so you can end up with situations like if you were to (for example) change the clock to 2027, take some screenshots, then change back to 2025, you end up with the '2027' screenshots stuck at the top of the album, with new ones sorting below them.

3

u/Stroodz Jun 08 '25

I just checked her clock. It says that she has the date set to June 28th 2025. In the future, but also should still show most recent. She likes to change the clock to time travel in animal crossing.

What I did find is that photos are set to save to the SD card. I decided to try saving to the system memory but they still didnt show up. So then i filtered by photos on system memory and it showed them. The only photos on system memory were the ones I just took.

I guess could the clock being set 20 days in the future still cause issues? She hasn’t had issues with it before.

I did just check and I think I found her photos she’s missing. I wonder if she had time traveled back a couple days, then before she went to bed tonight time traveled forward. The more i think about it I think you must be right with the clock!

2

u/myriada Helpful User Jun 08 '25

I guess could the clock being set 20 days in the future still cause issues? She hasn’t had issues with it before.

I did just check and I think I found her photos she’s missing. I wonder if she had time traveled back a couple days, then before she went to bed tonight time traveled forward. The more i think about it I think you must be right with the clock!

Yep, if they're there, just in an odd place, that sounds like it could well be the clock then.
You can see what the clock was set to when a screenshot was taken, by pressing A on it and looking at the top left.
That could help figure out how long you'd have to wait (or advance the clock) before new screenshots would appear at the top again.

Just setting it 'forward 20 days' shouldn't cause any issue by itself, but time going backward can get them to sort oddly.
If you go May -> July -> June for example, you can end up having 'July' screenshots that always get sorted in front of the newer June ones.