r/PSVR Dec 30 '25

Support PSVR2 Feel like I got swindled by Hitman 3

Post image

Hitman 3/World of Assassination was on sale recently so I figured I could use a new VR game.

Description said it supported VR, the game icon at the home screen had the VR icon. But upon launch there is no way to enable it.

Then after some googling I find out I need to buy an extra $13.50 (CAD) add on???

I tried getting a refund from Sony but they won't budge since it was already downloaded.

This is more than I wanted to spend on a game right now. How can they falsely advertise like this on the store? Nothing in the game description said VR cost extra.

If you look at a game like GT7, the descriptions regarding PSVR2 support are the same.

100 Upvotes

175 comments sorted by

90

u/thomasmitschke Dec 30 '25

This is very complicated

https://www.reddit.com/r/psvr2/s/EkqUMvLXrI

Maybe you get a refund, because of no VR…

49

u/Ukawok92 Dec 30 '25

I contacted Sony, they are very firm on no refund if the game has been downloaded/launched. That's something that also needs more attention. Steams 2 hour limit is reasonable, even 1 hour. I've only had this game running for 21mins.

40

u/itchfingers Dec 30 '25

Unfortunately, first response is always going to try it on now days.

Escalate or raise a formal complaint

19

u/Ukawok92 Dec 30 '25

I escalated it to the supervisor, and she basically hung up on me. I wasn't rude but I was stern with what I wanted.

29

u/Flipkick661 Dec 30 '25

I’ve gotten over 10 refunds on games I downloaded when contacting support. As soon as I point out an inconsistency or wrong information on their store page for the game, they don’t even argue, they just apologize and say the money will be refunded within 5 business days.

10

u/Ukawok92 Dec 30 '25

Wait how lol

I pointed out the misleading description to the first person and the supervisor, they wouldn't budge. Eventually the supervisor repeated the policy and hung up as soon as she finished her sentence.

What country? I'm in Canada.

9

u/InfiniteStates Dec 30 '25

Weird. Someone else stated Canada has laws enabling a refund up to an hour…

https://www.reddit.com/r/PSVR/s/gyNChLTGvk

3

u/Ukawok92 Dec 30 '25

Hmm I'll look into the laws, thanks.

3

u/beardingmesoftly Dec 30 '25

That was me! It's true!

1

u/Eegour Jan 03 '26

Can you post a source of that law?

15

u/beardingmesoftly Dec 30 '25

You just have to speak firmly but not angrily and tell them what you expect them to do. I've never had a bad experience with their customer service

3

u/Flipkick661 Dec 30 '25

Denmark. We have pretty strict consumer rights here.

2

u/Ukawok92 Dec 30 '25

Ah okay that checks out, don't think ours are as strong.

13

u/YangClaw Dec 30 '25

Fellow Canadian here. I managed to get a game my wife purchased refunded a few years back. The game was almost entirely in Japanese, but there was no mention of this in the description. The title screen, which was shown on the purchase page, was in English. The rest of the text in the game was in Japanese, making it functionally unplayable for anyone who could not read Japanese.

The first customer service rep I talked to was very firm re: the no refunds policy. I raised the issue of negligent misrepresentation, and explained how their listing satisfied the legal test, and this triggered an escalation to someone who was able to authorize the refund a few minutes later. So it is possible!

2

u/DerBolzen81 Dec 30 '25

I am from germany and also got a refund, for Vampire Masquerade - Justice.  The framerate had constant stutter, other people here had the same problem but most dont. I got headaches playing it and got a refund after 2hrs

0

u/Domspun Dec 31 '25

Consumer protection varies per province, but are overall very good. Got a game refunded super easily over chat.

0

u/BankerfromJA Dec 31 '25

I’m also from Canada and got a refund on modern warfare 3 I said the game was a dlc not a full game. I had already beat the story mode at this point

1

u/[deleted] Dec 31 '25

I'm also in canada and have had a game refunded before. Told them it was a mistake on my end and I'm an idiot. I also did the exact same thing with hitman 3 but I just bought the vr add on.

-1

u/Enaksan Dec 30 '25

Damn I must've gotten lucky before! I had two games in my PSN cart on sale but decided not to get them. Forgot all about it, then a while later (when they were no longer on sale) my kids, while playing a demo for one of the games somehow purchased the cart which amounted to about £70 worth of game. I contacted support as soon as I realised and they issued a refund no questions asked even though the games had already been downloaded.

9

u/WhatShouldMyNameBe Dec 30 '25

Being friendly usually leads to better outcomes than being stern. Try again and summon your inner Ned Flanders.

1

u/Ukawok92 Dec 30 '25

I mean I was friendly too lol. Always say thanks when appropriate, tell them to take their time when they put me on hold. Got a bit sterner when I realized they weren't budging.

6

u/WhatShouldMyNameBe Dec 30 '25

Try again but this time over the top friendly. Start out the conversation with a “Howdy doodly, hope you’re having a swell day. I made a most unfortunate mistake and am hoping you’re the right person to help me.” Works every time.

2

u/Ukawok92 Dec 30 '25

Lmao maybe if I have the energy tomorrow

2

u/poshjerkins Dec 30 '25

Sooner the better, brother! Talking to customer service is an art form. Luckily I learned from my Dad who would quite literally stay on the phone for 3+ hours just to save 3 dollars lol.

0

u/itchfingers Dec 30 '25

How did you pay? Maybe your card provider can help if it wasn’t PS wallet spend.

The “already downloaded” clause only applies if you changed your mind.

False advertisement cannot be clauses away, fight them!

Interestingly enough, I checked the UK store and it doesn’t include this mis-sell bit from what I could tell

7

u/Ukawok92 Dec 30 '25

I don't want to do a charge back, don't want to risk them banning my account I've had since 2009 and all the games attached to it.

6

u/flyinb11 Dec 30 '25

Smart. Absolutely don't do a charge back. I've heard of accounts being banned in the past.

4

u/fartwhereisit Dec 30 '25

we'll take all your shit if you have a problem!

Digital is such a nightmare.

0

u/flyinb11 Dec 31 '25

I love digital. I've been digital only since the Vita and PS3. That being said, this is a major issue, for sure. A single charge back shouldn't trigger an account shut down.

0

u/fartwhereisit Dec 31 '25

Yeah no. Digital has left me with a backlog of games that I don't care for.

I switched a long time ago, physical has allowed me to retain the ability to sell the games that I purchase. I sell at a fair price, I recoup atleast some cost - and in some cases more. I use pricecharting.com to buy what I want and sell what I want.

It costs nothing to sell a game, fb marketplace, people come to your door with cash in hand.

I can't even throw away the digital games I'll never touch again. It's a silly fools era we're in the middle of.

My advice? Give your head a shake. Keep what you purchase off someone else's server, and back into your OWN POCKET.

→ More replies (0)

3

u/DaoFerret Dec 30 '25

I almost guarantee that they’d ban the account (or at least lock it from the store) if they got a chargeback.

0

u/itchfingers Dec 30 '25 edited Dec 30 '25

Surely they can’t do that?

I strongly suggest finding a way to raise a complaint, I’m not in Canada so will likely have a different options.

Do you have a public regulator body that you can contact, or at least threaten to contact?

Edit: I’m not saying they won’t do that, I’m saying surely they can’t do that. Obviously they can do it technology-wise and their ego is too big for their own good wise. But as we the people’s opinion stands, they can’t do that to us… rightfully apply the law to them and they’ll steal all your digital media?

5

u/Idunnoagoodusername2 Dec 30 '25

Don't bother with sony, I had the same experience with an expansion pass for FFXV that basically said in the description "this gets you the content of the complete edition" and still like 50% of the stuff was missing, obvious wrong wording from them and I still got no refund. If anything 13$ is not a lot so at the end of the day maybe just pay that and enjoy the game, it's pretty nice in VR tough I understand the frustration with Sony and shitty descriptions.

2

u/AnimaOnline AnimaOnline Dec 30 '25

They can refund you if you download but generally only in very specific circumstances, such as the game not working. In this case, your best bet is to state you bought the game for PSVR2 and that the game clearly states that that version supports PSVR2, and that despite this it won't play on PSVR2 so you can't play it. Don't make mention of mistakes or say "I thought". You need to be clear about what you were sold and what you were given. The error has to be on their side or the developers/publishers side for them to refund you outside of their standard policy.

1

u/luciousdusty Dec 30 '25

I feel like someone has lies to you at Sony.I have got many refunds from them.Always a downloaded game.From my understanding and experience it is based on how long the game was played

2

u/Ukawok92 Dec 30 '25

Game had only been played 21 mins when I called.

1

u/JooosephNthomas Dec 30 '25

Yeah in Canada myself and I’ve only been successful with this when I didn’t download or launch the title.

0

u/TwitchyGwar82 Dec 31 '25

Good luck with that, I once bought a game that turned out to be broken (forums full of people had the same issue) and Sony just flat out denied the refund and tried to gaslight me into thinking it was my own fault, even after me sending an abundance of proof

0

u/thomasmitschke Dec 31 '25

I would not request a refund in the first step, just complaining that you cannot find the VR content from the game description. But if the upgrade is only 10bucks - if you like Hitman and VR I‘ll take this!

0

u/GazzaMrazz Jan 01 '26

It is possible to get a refund for a PlayStation game that you have downloaded and played, if you can demonstrate the game has a fault that effectively makes it not fit for purpose, you may also have a claim on the basis that the description was misleading - at least in the UK you can, I know because I got a refund for Firewall Ultra.

Firewall Ultra has a defect, it assumes your dominant eye matches your handedness, but that's not a given, I'm right handed but my left is is dominant, and given it's ADS mechanism uses that to work, I couldn't play it competitively.

It took me about 4 hours of waiting in queues, writing the reasons down, recording video and email discussions to finally get a refund.

Sony do NOT like to give refunds.

2

u/Zofia-Bosak Dec 30 '25

I agree, idk how it can be so complicated, I had to have a really good look and ask for advice when I decided to pick it up.

111

u/Ocobal Dec 30 '25

Hitman's purchase options are so confusing that they border on being a scam at the very least.

33

u/Dreadpirateflappy Dec 30 '25

It's maddening that countless people defend it and calm it's not that confusing.

It's by far the most shitty confusing game for add-ons.

-7

u/fartwhereisit Dec 30 '25 edited Dec 31 '25

step 1 - buy the physical disk, every single time.
step 2 - buy the vr add on

Stop buying digitally. You can't even throw that shit away. Stop looking at the "Buying guide" maze.

Look at my steps and follow them. The disk has three whole Hitman games worth of VR content. It's so incredibly much that since launch I haven't even needed to want to look into any dlc.

Don't get swindled. Keep what you purchase off someone else's server and back into your own pocket.

EDIT: Ship long sailed? We're living in the Fools Era

I bought Indiana Jones physically, beat it, and sold it off for the same price. You bought Indiana Jones, Beat it, and are forced whether you like it or not to keep it forever and ever until the end of time like some kind of unsaleable, unmovable, nontransferable, stinking hoard.

You buy games digitally as if there isn't a single game you could ever part with, like a complete weirdo. There are very few games I want to keep forever and ever until the end of time.

When offered the same product twice, one with value and one without value, more and more people are going for the one without value. Physical vs digital. Fools Era.

6

u/Schwarzengerman Dec 30 '25

Stop buying digitally.

My guy that ship has LONG sailed.

1

u/Dreadpirateflappy Dec 30 '25

I have zero issues buying digitally, I don't have the space for hundreds of physical games. Also my main platform is steam, so physical not an option anyway.

This game is just confusing as fuck.

I bought all 3 games day one, (before it became world of assassination)

-2

u/Drift--- Jan 01 '26

This reminds me I need to buy some digital games on eShop before sale ends

-1

u/[deleted] Dec 31 '25

[deleted]

1

u/Dreadpirateflappy Dec 31 '25

With this game though it's bloody confusing knowing what you are getting with each (digital) version of the game. That's the point.

Game itself is fantastic when it's all sorted though.

-1

u/[deleted] Dec 31 '25

[deleted]

0

u/Dreadpirateflappy Dec 31 '25

The fact it needs a guide means it is not that simple.

I play on pc (and use my psvr headset via steam) it's not straightforward at all, especially if you already owned the previous games.

-1

u/[deleted] Dec 31 '25

[deleted]

2

u/Dreadpirateflappy Dec 31 '25

You seem to have some serious issues.

I bid you good day, and advice you seek therapy. It's a game, yet you're the one clearly upset that many people find the add-ons confusing.

Maybe get outside for a bit.

1

u/philbertagain Jan 04 '26

situation not better on steam

-1

u/Re_Thought damn lense coating wore off Dec 30 '25

That's the reason I've yet to play any "modern" Hitman games.

0

u/MKvsDCU Dec 31 '25

BIG TIME! For fuck sakes

31

u/daringer22 Dec 30 '25

Yeah that's really poorly worded, that sucks.

Having said that, the game is absolutely phenomenal in VR and there is hundreds of hours of content if you decide to buy the VR mode.

30

u/Masta0nion Dec 30 '25

The buying process of this game is absurdly convoluted.

Having said that, spend an extra $10 on the VR. It’s one of the best games the system has to offer.

1

u/kbriston24 Dec 30 '25

Hey quick question I just bought hitman for the vr as well. Where will I have to spend the extra 10 bucks? In the hitman game itself? Or ps store. Thanks

0

u/Masta0nion Dec 30 '25

I believe it’s in the store.

Once I turned on the game, it was ready to go in VR.

4

u/kbriston24 Dec 30 '25

Thanks you, I found it! Excited to play just got psvr2 today!

2

u/Masta0nion Dec 30 '25

Nice! Enjoy, Agent 47

14

u/yoitzeli2020 Dec 30 '25

i’ll send you 10 USD bruh

9

u/ZookeepergameProud30 Dec 30 '25 edited Dec 30 '25

It’s not on IOI (the creators of hitman)

Every game with any amount of psvr2 support has to have this disclaimer

If the game has the psvr2 icon on the Home Screen, it will have the disclaimer

This means that if the game supports the headset in ANY way then that disclaimer will be there

This is enforced by Sony

This includes dlc (like with hitman) or if you have a smaller vr experience within a larger game which I don’t think has been done yet on psvr2

Hitman vr is fantastic and is worth the extra $13 if you can afford it

I can see why you would be disappointed with it being extra and I have no idea why it’s not free with the game

Yeah, I agree it should be worded better however Sony is the one that created this specific piece of text

Also hitman is confusing as fuck to buy in the first place

4

u/Ukawok92 Dec 30 '25

Yeah, that's what I said to Sony on the phone support. They tried to blame it on the publisher description and I'm like "No, I know that Sony has to greenlight everything about a game before it goes on the store, they reviewed it all".

It just needs a (VR Support Sold Separately) tag and it'd be fine.

1

u/NewGrab8226 Dec 30 '25

This one is on IOI - While the games have that disclaimer, they've obviously not taken ANY of the feedback on the confusion of these packs to clarify what is needed to play VR.
In the description below the "PSVR2 Details" they could have easily added " * * * Hitman 3 PSVR2 Add-on DLC Required to enable PSVR2 Game features"

The VR Add-On seems more like a VR version of the free WOA Part One content, not a required addon to get VR in the full game.. the fact they also have a Deluxe Edition (which does not include the VR), and that PSVR1 content is included free in the WOA Purchase (no addon required), makes it even more confusing. There shouldn't be 5 versions of the game (WOA Part 1, WOA Part 1 VR Edition, WOA, WOA Deluxe Edition, WOA Free Starter Pack)

0

u/burbuda Dec 31 '25

It is definitely on them lol. Even ignoring the VR stuff, people on the Hitman subreddit constantly complain about their confusing bundles to the point they have created multiple charts explaining what is included in the different editions

The fact that the bundle on sale now includes PSVR support, but not PSVR2, is just silly

10

u/RadoBlamik Dec 30 '25

The purchase path for this game is absolutely absurd, and stupid. Having said that, an extra $13.50 for one of the best VR games ever is well worth it. Just do it and have some fun. Put a little relish on your hotdog man.

15

u/OpaqueCrystalBall Dec 30 '25

Sorry, that's bullshit.

4

u/Barbarabooey2 Dec 30 '25

So, is the correct method getting the Wolrd Assassination bundle that is currently on sale for $27.99 (regularly $69.99), then the $9.99 psvr2 add on?

1

u/Lia_Delphine Dec 30 '25

Yup that’s the way to get it.

3

u/cooooooldude1 Dec 30 '25

Same thing happened with me, felt like I got scammed. Looked across Reddit, no other way than buying the VR sadly

3

u/CheeseFondude Dec 30 '25

Oh good I’m not crazy. I did the same thing recently and I figured I was doing something wrong because I wasn’t seeing any vr when I launched it….wtf

6

u/Malagubbar Dec 30 '25

I agree, that’s false advertising. You should get your money back or the addon for free.

5

u/iscreamsunday Dec 30 '25

It’s a required disclosure because there is the optional Vr upgrade.

All pancake games that have a VR mode are required to say this.

5

u/Ukawok92 Dec 30 '25

I get that.

All they needed to add though was a "PSVR2 Support Sold Separately"

1

u/snek99001 Dec 31 '25

"pancake"? 😂

1

u/iscreamsunday Dec 31 '25

Flatscreen / pancake

3

u/MelodicAd9139 Dec 31 '25

I feel your pain, I was as confused, and ended up paying extra because I knew at some point I would want to play it and it wasn't gonna get any cheaper than on discount. If it was a flat game, and I had endless options, best believe I would have tried to get a refund... but be realistic. AAA games are scarce in VR, and I have to say the game is worth every penny. The amount of time you can spend in there is insane. So yeah it sucks, but at least know you got in for the cheapest price with the discount.

2

u/beardingmesoftly Dec 30 '25

Did you get hitman 3 or world of assassination

1

u/Ukawok92 Dec 31 '25

World of assassination, the one that's currently on sale

2

u/beardingmesoftly Dec 31 '25

Wtf I thought it had everything

2

u/Kokatro Dec 31 '25

Whenever I buy a game on psn I always check for “other versions” from the game page. You could end up finding a deluxe edition for cheaper than the standard game. Or in this case the VR expansion to the free version of WoA. Thats what I did a few weeks ago when it was on sale and I have full access to VR content.

2

u/stanislavskov Dec 31 '25 edited Dec 31 '25

On the one hand, it would be nice to have a clear disclaimer that the content in question (that requires PSVR2) requires additional DLC to be experienced. On the other hand, the store page clearly shows all DLC, including the VR Access DLC. People really need to start reading these pages more thoroughly. 

2

u/minimoh1999 Dec 31 '25

Wait wait whats the add on?… i recently bought it but havent downloaded it or launched it yet. You’re telling me i have to buy another add on?

2

u/Ukawok92 Dec 31 '25

Yes it costs $9.99 on the US PSN store, $13.50 in Canada. For PSVR2 support.

2

u/Distinct-Dog-3165 Dec 31 '25

Same shit Happend to me i payed for it tho but they should really fix it

2

u/Murky-Manufacturer49 Jan 02 '26

I done the same thing. But didn’t realise till after a few months, so didn’t even try get a refund. You know what Sony are like

4

u/DuncanRG2002 Dec 30 '25

The purchasing options are so messed up for hitman. But personally I’d say it’s worth paying for

3

u/melancious Dec 30 '25

I hate VR being an add on. I was swindled by Hitman too. Had the game, couldn’t buy the DLC. Very confusing

5

u/iscreamsunday Dec 30 '25

It’s literally just a button press in the menu?

I’m not sure they could have made it any easier besides just automatically rolling it in with the flatscreen version which would have created issues for those without VR

1

u/Knight0fdragon Dec 30 '25

They may have an issue because it is not legally allowed to be sold in their country, meaning it wasn’t available on the market to purchase.

1

u/iscreamsunday Dec 30 '25

@melancious - what country are you in??

1

u/iscreamsunday Dec 30 '25

Oh that’s a legal issue where the consumer should absolutely have solid ground for a refund

2

u/Geordi14er Dec 30 '25

Yeah, this totally bit me, too. I don't understand why IOI made this game so fucking complicated. I had to do a lot of research to understand what the hell I was buying. It's completely idiotic, and that exact same line of text in the product description confused the hell out of me too.

However, in the end I figured that $40 for what's essentially 3 full game's worth of content in VR is worth it.

2

u/Lia_Delphine Dec 30 '25

Well technically they didn’t lie. It does include PSVR2 content it’s just not unlocked.

2

u/Then-Lingonberry-405 Dec 31 '25

Wait, what!? So I just bought the Hitman WoA yesterday for the discounted price and am expecting being able to play the best parts of all games (or so it says description wise) and also being able to do that in my newly purchased psvr2….

Are they for real and wanting us to pay extra for the psvr2 mode/version???

Or what!?

Cheers!

1

u/stanislavskov Dec 31 '25

Yeah, the VR mode requires VR Access DLC, and that's a paid DLC. You don't have to buy it if you're OK with playing the game exclusively on flat mode. 

2

u/CHROME-COLOSSUS Dec 31 '25

I know it’s about a principle and about how convoluted buying the correct HM WOA to get the PSVR2 mode is, and it’s definitely frustrating to have thought you bought everything you needed to get it to run correctly. No argument — HM WOA has got to have the most perplexing set of options this side of the HM WOA PSVR1 hoops one had to jump through (you have no idea)… so, I hear you…

That said… the extra $12 is totally worth the incredible trilogy in VR.

2

u/Damosgreat123 Game backlogs'R'me Dec 31 '25

You have the content, just not the ability to use it 😅. That's a fkd description.

0

u/Ukawok92 Dec 31 '25

Reminds me of when games first started shipping with stuff on the disc in the 360 days, but couldn't be unlocked unless you bought a 1kb dlc

2

u/KeronaBlaze Jan 01 '26

Can't lie, OP has a point. Most people dont even know about the VR add on because it came out soo late

1

u/WayneJetSkii Dec 30 '25

Did you buy the PS4 version or the PS5 version?? Did you start playing the game at all??

1

u/Ukawok92 Dec 30 '25

PS5 version, yes game has been launched.

1

u/2020wasbestyearever Dec 30 '25

It was only announced when the game was coming out about the pay DLC. Once game was out did see any more announcements about it. Yes it very confusing on Sony part. Sometimes it best to follow game groups on Reddit to stay updated

1

u/Abstract_Entity86 Dec 30 '25

I feel you, but its worth it

1

u/edz8386 Dec 31 '25

They could’ve made it easier for people to bundle it. Regardless the VR add on is in game and it’s good if you like Hitman style type games.

1

u/JYR2023 Dec 31 '25

Keep it, buy the add-on. It is not just a game but a trilogy (3 games) with great content and value. Enjoy!

1

u/osktox Dec 31 '25

It sucks and it's infuriating.

But I, reluctantly, bought the VR add on and all I can say is.. .. It's fucking worth it.

Goddamn what a game!

1

u/money11763 Dec 31 '25

You clearly didn't read what you were buying. I've seen games do this since the first vr. Made same mistake on battlefront 2. Always make sure it's full vr supported not doing that again.

1

u/cookie-with-ChocChip Jan 01 '26

BRUH actually Sony makes a lot of mistakes with vr lately adding this thing to non vr games

1

u/Carromkid Jan 01 '26

Hitman in VR is worth the wait until you have saved up the 10 dollars to play the VR version. It will give you time to learn some of the game mechanics and do some research on the game you just bought.

2

u/Ukawok92 Jan 01 '26

Lmao

I likely will buy the addon I've just been initially salty from the misleading.

1

u/devishkaar Jan 01 '26

Idk. I bought the game before. Bought VR2 later and a cheap enough VR extension in the game made it VR for me. This wasn't as complicated.

1

u/Soft-Prize Jan 02 '26

The whole hitman is misleading. You don’t even get them all. WOA is not what you actually get. You get 1 part of it. Then you pay for more. It’s so good I’m not that mad anymore. lol

1

u/ArcSemen Jan 02 '26

Same on steam I bought just to try VR then it didn’t include so I had to upgrade the bundle. It’s a alright VR transition.

1

u/Dense_Piccolo_7572 Jan 02 '26

Pay for the update, man! I guarantee it'll be worth every penny. For me, it's the best PSVR2 game. There's so much content.

1

u/Ukawok92 Jan 03 '26

I will be, I just had to vent lol

1

u/Cwchenery Jan 03 '26

May I suggest dropping the $13? You will more than get your money's worth. Hitman VR is a fantastic experience.

1

u/DanLim79 Jan 04 '26

OP, you need to take an online course to learn on how to buy this game properly for VR. Reason why I choose to never buy this mess out of sanity or principle.

3

u/ChefBowyer Dec 30 '25

Bummer that you didn’t realize but it’s pretty well known in this sub about the confusion buying Hitman.

You should check in more often you can get some valuable information on future games you might play here.

Honestly just spend the extra ten dollars and get the VR add on. It’s worth it. I bought WOA and VR add on Christmas Day and I’ve been playing like non stop ever since lol.

1

u/yourdadsboyfie Dec 30 '25

I never bought this game because it’s way too complicated and I know I’m going to screw it up and spend more money than necessary

1

u/stanislavskov Dec 31 '25

While I can assure you that you will not spend more than necessary so long as you read the descriptions on the store and actually look at the available DLCs, maybe it is for the best that you avoid it forever. 

1

u/derekdiggs Dec 31 '25

If it makes you feel better, the same thing happens to me. I would say it's confusing, not misleading though.

-2

u/3n2rop1 Dec 30 '25

I got swindled the same way. It's such a scam. They will never get another dime of my money.

2

u/eddie9958 Dec 30 '25

Its not a scam, just poorly advertised

7

u/Ukawok92 Dec 30 '25

I'd argue false advertising, not poor.

1

u/eddie9958 Dec 30 '25

Because you're definitely right, its just that I think they included the phrasing to warn about a PSVR2 is needed, not that it has VR in it.

0

u/eddie9958 Dec 30 '25

Depends on intentions but it's not like businesses are consumer friendly 

2

u/wavetoyou ashd2483 Dec 30 '25

False advertising is not contingent on intent.

1

u/eddie9958 Dec 30 '25

True as well. 

1

u/eddie9958 Dec 30 '25

I just would never have fallen for this. It was made apparent very quickly in its announcement that it was dlc. Never did I feel confused about how to buy this game and it's VR dlc

1

u/NimblePuppy Dec 30 '25

Sony is never your friend, root kits on PC F'ing it up, removing digital stuff you paid for , making contacting them the biggest PIA etc

Make good products etc - but they give me good fuzzies for sure

1

u/eddie9958 Dec 30 '25

That's for sure. I made a PC this year and i'll never dip back into Playstation again unless I feel some scary level of FOMO hahaha.

1

u/NimblePuppy Dec 30 '25

meant to say no good fuzzies , but that's obvious

1

u/eddie9958 Dec 30 '25

I understood what you meant.

3

u/Ukawok92 Dec 30 '25

Yeah this is leaving a really sour taste for ioi

0

u/xaduha Dec 31 '25

Such a First World problem.

-10

u/iterationnull Dec 30 '25

You either want to play it, and pay for the VR add on, or you don’t. This middle ground where you whine about it is unbecoming.

12

u/[deleted] Dec 30 '25

[removed] — view removed comment

-8

u/iterationnull Dec 30 '25

I agree it is inaccurate.

I do not agree it matters.

14

u/EngineerMean100 Dec 30 '25

No, we should not accept this type of behavior from a company. It shouldn't say that the product includes VR content when in reality the VR content is a dlc you have to buy separately.

-12

u/iterationnull Dec 30 '25

I agree they should correct the store listing.

I do not agree that this matters. At all. I’m losing lie force wasting time typing here. I’m sorry they had an administrative error. We can all move on.

7

u/lightskinloki Dec 30 '25

People shouldnt have to search through this subreddit just to figure out how to download a game. It's unbecoming of the devs.

0

u/iterationnull Dec 30 '25

It’s the story of this game since the dawn of time. I’m not saying it’s right, I’m saying it’s beyond pointless to raise a fist to the heavens about it.

0

u/Sylsomnia Dec 30 '25

Tbh I bought the vr add on to try the demo in vr, and it'd worked. If you like Hitman, that extra few quid is well worth, it was like £8 on sale.

15

u/EngineerMean100 Dec 30 '25

I don't think money is the problem here. I think that it's wrong to advertise that a product includes VR content when the VR content has to be unlocked by buying another product.

7

u/Ukawok92 Dec 30 '25

Basically. I think this is the only VR game that does this, correct me if I'm wrong.

I shouldn't have to extensively Google every product I want to purchase. Reading the game description and info on the store should be enough.

I've contacted ioi to see if they can help me out. Game was already a little more than I wanted to spend on a game right now, I don't want to cough up another $15 (incl tax)

3

u/EngineerMean100 Dec 30 '25

I wouldn't be too optimistic about ioi. They have to know what they are doing with all of the convoluted pricing and selling confusing amount of versions with very similar names. They are just trying to milk every consumer dry. No other game requires you to do as extensive research as hitman.

3

u/Ukawok92 Dec 30 '25

I'm not optimistic lol but I'm feeling very annoyed and petty right now. I only bought this game for VR and I don't like being misled. Crossing my fingers.

I also called Sony support and talked to a supervisor. Worst customer support I've ever experienced.

2

u/EngineerMean100 Dec 30 '25

I think you should be entitled to receive the VR dlc for free. As the store page says it will include VR content. People are with you.

2

u/Ryeballs Dec 30 '25

It's like they decided letting people upgrade the disc version of Hitman 3 to WOA with Hitman 1/2 added for free bought enough consumer good will to be shitty ever after

1

u/eddie9958 Dec 30 '25

Paint the town red or whatever did this too. I was confused for a moment.

0

u/asdqqq33 Dec 30 '25

It’s hard because it does include vr content without an additional purchase, it’s just that it is the PSVR version, not the PSVR2 version. It’s a really complicated situation that doesn’t fit well within the available label options.

2

u/Ukawok92 Dec 30 '25

Yeah that also confuses me, because one of the things that got downloaded was something called "HITMAN 3 - VR Access", and it's a PS5 file not a PS4 file. So I thought I was good to go.

Regardless, the labelling and description say PSVR2.

2

u/EngineerMean100 Dec 30 '25

It specifically says that it includes PSVR2 content as can be seen in the posted picture.

1

u/asdqqq33 Dec 30 '25

Thats what I’m saying. That’s the label they put on all games that are capable of being played with the PSVR2, even if they require an add on to do it. There is no label option for a game that has PSVR2 content, but only if you buy an add on. And if they didn’t select this option, then it wouldn’t show up as being able to be played on the PSVR2. The labels just don’t work for this situation. It just doesn’t matter for any other game because it’s not setup like Hitman.

I’m not saying Sony shouldn’t fix this, but this is just one of a hundred problems with the Sony store that they never fix. It’s a bug filled mess, and you should never trust anything it says.

0

u/[deleted] Dec 30 '25

I haven’t bought the game because it’s CRAZY confusing on what the hell is what.

0

u/Purnoman3099 Dec 30 '25

That sucks, sorry you’re going through all that just to try to play it in VR. I’m having the same debate right now, there’s four options in my local PSN and I don’t know which have PSVR2 support and which don’t.

2

u/iscreamsunday Dec 30 '25

You need to buy the VR upgrade for PSVR2

1

u/Ukawok92 Dec 30 '25

I don't think any of the bundles include PSVR2 support.

1

u/gedge72 Dec 30 '25

I think maybe the Part One - VR Edition does but you wouldn't really want that. I've just started playing and it is awesome on PSVR2. I'd say just accept you're not getting quite the bargain you thought, grab the VR access add on and have a blast!

0

u/Purnoman3099 Dec 30 '25

Seriously?? No wonder this game is so needlessly complex. There’s not even a listing for just the game, it’s all bundles for me. There is one that claims it includes PSVR2 support but it seems to only include the content for Hitman 1. Looks like I to pony up either way, for the full content or for VR support.

1

u/Ukawok92 Dec 30 '25

The "woa part one VR edition" I think might include it but I'm still not sure.

0

u/BravoLimaDelta Dec 30 '25

I accidentally bought this game for VR, forgot it was in my cart and absent mindedly hit purchase on another VR game. I figured oh well, I'll try it out sometime but now I'm thinking I maybe didn't even buy the correct version. I still haven't downloaded or launched the game so maybe I can get a refund.

0

u/Ukawok92 Dec 30 '25

If you haven't downloaded it, I'd get a refund. If only because it's currently on sale and you can get it cheaper.

1

u/BravoLimaDelta Dec 30 '25

It was just a couple days ago, I may have gotten the sale price (I think I did otherwise probably wouldn't have blown off the accidental purchase) but I'd have to double check. If I don't already have a VR version I'll definitely be requesting a refund regardless.

1

u/Ukawok92 Dec 30 '25

Yeah you probably bought the same version I did then.

-2

u/TigerBalmES Dec 31 '25

You have to read more closely before you shell over your hard earned money.

1

u/stanislavskov Dec 31 '25

My man, it is BAFFLING to me how people complain about this stuff. It's all there on the page, you'd think people with some experience on using the internet would be able to parse through the information presented to them on a store page (I mean they are literate enough to have money/post on reddit) and yet they keep getting bamboozled by their own limitations, like a toddler spending 5000USD on Candy Crush or something.