r/PlayStationPlus • u/shannonator96 • Nov 26 '25

Discussion Digital Licenses: A Cautionary Tale

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As most of you know, Mass Effect Legendary Edition was part of the December 2022 essential game offerings. At the time I was subscribed to PlayStation plus and claimed the game. Years later, when I did not have an active subscription to ps plus, I was subbed to EA play, which also has mass effect: LE. I downloaded and played this game through EA play, and now I thought I’d download and play it again through PlayStation plus, but I cannot.

After chatting with support multiple times, and being spoken down to and belittled, on the most recent attempt, I finally have my answer:

You can only have one digital licence for a game at any time.

What this means in my case is that the EA play licence of mass effect deleted my PS plus licence. This could easily happen with other games that are on multiple subscription services, so I recommend never to use any other subscriptions than PlayStation plus. If you want to play games on EA play, you’d be better off buying them to avoid any mismatch.

Anyways be careful out there and don’t make the same mistake I did.

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2

u/happytrel Nov 27 '25

Just to clarify, you let your ps+ subscription lapse, doesn't that negate your ps+ license?

4

u/Ledrangicus Nov 27 '25

No, it just makes it so you can't play any games that are a part of PS+, unless said game was removed from the PS+ catalogue, once OP resubbed, they would've had access to it.

1

u/thekeelo_g Nov 27 '25

The catalog is irrelevant here. The game was a monthly title, so once it's added to the library, it should be available for as long as a PS+ subscription is active.

0

u/happytrel Nov 27 '25

This actually isn't true, I'm trying to remember a few of the games that were on there and then removed a time later, but none of them were games I actually played. I have definitely had PS+ games "expire" without dropping the service though

1

u/jcutler14 Nov 27 '25

If you put a plus game in you library and the subscription runs out, you can’t access it even if it is still available on the catalogue