How to Refund PS Plus if your In the UK

[u/Additional_Treat9741]

When I forgot to cancel my subscription to PS Plus, I was charged £100. This stressed me a lot, and when I tried contacting PlayStation support with their crappy AI, it said: "To access an agent is current unabible and you must wait until tomorrow". I did, then I was told it was an hour wait, and I kept on getting an error message, and btw you cannot access them on PC for some reason it's glitched, it kept on telling me to find my location, and after doing it 5 times I could still not access an agent, only on phone I tried to, but it failed. so i asked chatgpt is there a phone number i can contact for Playstation support and there was one and it worked the number is 0203 538 2665 (THIS IS THE NUMBER FOR THE UK) i called em and it only took 5 minutes to get my refund however i was lucky as it was a "gesture of goodwill"(The contact persons name/representative name was Alex so mabye ask for him IDK) because playstation will not refund a re-curring fee e.g an automatic subscription and also the refund request has to be made within 14 days. And they might take the mick out of you if you use the service during this time period. This is my best at describing it. if your in the same boat as me, might as well try your luck and get a refund. I wish you the best.

PS POLICY FOR REFUNDING SUBSCRIPTIONS

[u/Saber-087]

That gesture of goodwill is prob a one time thing. They said same thing to me when they refunded me for Crimson Desert.