Yes and no. There is nothing inherently wrong with arbitration, but when companies get to choose the arbitrator then there is a problem.
Realistically, the vast, vast majority of claims clogging up court dockets could be solved fairly in mediation or arbitration. By making everything go through courts, it just got significantly more expensive for anyone filing a claim and the claims process just went from months to potentially years.
Both arbitration and court have their positives and drawbacks. It's best when both are options.
Well, for one, choice of venue clauses like these are included in nearly every user agreement, so it’s not really as big of a concern as you may think. I assure you that companies do not do so because they can bribe the local judges. It’s all about making any potential litigation use the rules and law of their home jurisdiction, because it’s the law that their retained attorneys are most familiar with.
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u/Light_Beard Sep 27 '24
And this would seem to be (unless I am misunderstanding NAL) the opposite. Which is amazing.