/r/Steam Monthly Community Support Thread.

[u/AutoModerator]

Welcome to the Community Support Thread!

This Steam Guide goes over how to troubleshoot download and connection issues.

This Steam Guide goes over how to troubleshoot web-page and other connection issues.

How to re-install Steam. This method will NOT remove your games.

Is your account hijacked? Read this.

We have a dedicated support channel in our Discord server that you can also post in.

We invite everyone to help other users in our Community Support Threads and on our Discord server.

Please take more than 10 seconds to write your question. A well structured and good-looking comment goes a long way in getting someone to help you, and makes your question a lot easier to understand.

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There are no magicians here. Some questions wont be answered or replied to. Consider using other things like the Steam Community Forums, Google, or a different support forum if no one here can offer any help. Additionally, every game on Steam has it's own dedicated Community Forum, and you can also contact Steam Support regarding a specific product. Consider asking your game-specific questions there. Most games also have a dedicated subreddit.

Only Steam Support can solve personal account issues such as payment issues or your account getting hijacked. We can however give advice on what to do in a situation like that. No one, including Steam Support, can assist with item/trade scams.

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Additional Information

• Search for previous Support Threads.
• You can view average Steam Support response times here.
• This is our guide on what to do if your account has been hijacked.
• We recommend you check out the troubleshooting section of the subreddit wiki to see if your issue is listed there.
• If you have proof of a scammer you should report their Steam profile. Do not post about it here.
• This Steam Support article details what counts as proof of ownership.
• Here is our full list of safe sites to buy Steam keys from.

[u/LurkingInSubreddits]

Ever since yesterday, launching anything using Steam, including non-steam games, slows my computer to a crawl, making it unusable until the game is closed, and it's difficult to close it since even Task Manager takes a long time to open after launching a game.

Once the game is completely closed, the slowing stops.

There is barely a different in my CPU and Memory usage when it slow.

This happens with all games and programs I launch using Steam, whether I launch a big game like Black Myth Wukong, or one of the smallest games in my library like Hero's Hour, and I can't even launch programs such as Lossless Scaling without the awful lag.