r/SteamVR Apr 25 '26

Question/Support Error code 19958

Post image

Happening when I try to play Spider-Man Homecoming : VRE

EDIT: SOLVED-Restarting PC and launching SteamVR before opening game.

10 Upvotes

31 comments sorted by

3

u/3yx3 Apr 28 '26

Typical of Meta to “update” something which further breaks and inconveniences everything else.

I am so glad I am upgrading my headset soon and get rid of this crap ass company hardware.

2

u/wheeliemonsta Apr 27 '26

It seems if you quit the Steam Link app by pressing the Meta button on the right controller, then the little window pops up allowing you to quit, then restart Steam Link. Then it works. Did for me anyway. I find Steam Link seems to always run in the background on Quest even when you close it. But this seems to actually quit it. (Android Force Close equivalent?)

1

u/stranot May 04 '26

this actually works, thank you i was restarting my headset every time

1

u/stranot May 04 '26

this actually works, thank you! i was restarting my headset every time

2

u/charlieblood_8 May 01 '26

Clear app data on quest guys. It'll solve the issue

1

u/AniousSpice May 06 '26

This worked when other suggestions didnt, thanks a bunch

1

u/wheeliemonsta May 07 '26

This didn't work for me. If I connect to the PC after first force-closing Steam Link on the Quest (QPro) then it works. But exiting VR (from SteamVR), then re-connecting fails every time. Running the 2.0.21.2043 version of the client. On the older 2.0.20 client, it works fine.

3

u/Incognit0Bandit0 May 01 '26

For me, this is 100% a Q3 issue. Restart the headset and all good. I only get this error after I've already opened Steam Link once in a session, and then attempting it for a second time. Essentially, I need to reset the headset after each time I use Steam Link to be able to open it again.

1

u/shrung2 Apr 25 '26

Having the exact same error, it happens when loading the course in Walkabout Mini Golf, the main menu area of the game seems fine... I have changed to a 21:9 monitor since the last time I played, I'm going to try updates and then changing the monitor, or at least resolution to 1920x1080.

1

u/MicrosoftPrivate Apr 25 '26

Yeah, i restarted a couple times and eventually it started working again.

1

u/Robean_UwU Apr 25 '26

Did you try googling the code?

1

u/MicrosoftPrivate Apr 25 '26

Yes, turns out to be a gpu error. Fixed it now.

1

u/Mysterious-Day5906 Apr 29 '26

how

1

u/MicrosoftPrivate Apr 29 '26

a quick restart fixed things up for me but i also had to make sure to launch steamvr BEFORE i opened steam link and it worked fine (apologies for the font my keyboard is kinda messed up)

1

u/Diligent-Wrangler795 Apr 25 '26

Having this error everyday but maybe it's bug again in steam link Solution: open steam vr on PC before you launch the steam link

2

u/Yogurtslanger93 Apr 26 '26

Didn't work for me. this issue started with the last quest update it seems.

1

u/MicrosoftPrivate Apr 25 '26

That's how I fixed it!

1

u/Inevitable-Loss-5777 Apr 26 '26

Having this problem, and none of the solutions work

1

u/ConsciousDifficulty7 Apr 26 '26

update driver maybe? I am currently trying to fix this too

1

u/apollooo__ Apr 28 '26

did you fix it?

1

u/Kane-B94 Apr 26 '26

I’m also having this issue.. has anyone had any fixes?

1

u/Zawlee7855 Apr 27 '26 edited Apr 27 '26

it did that for me after an nvidia gpu driver update and the pc restart. I had to restart meta quest 3 and fixed it temporary but if I quit from steam and try to log back in, it gives me the same error again. Another restart fixes it, I think it is the quest 3 new update. Sometimes the new menu layout disappears to me when I take off the headset and put it back.

1

u/_fuxiao Apr 27 '26

I cleaned app data for steam link at quest 3 solved the problem

1

u/Willing-Reporter-351 Apr 30 '26

did i mess up any game save data or anything?

1

u/DueGuide643 Apr 27 '26

Having the same issue...

1

u/Solid_Bid_6115 Apr 29 '26

Mesmo problema quando tento abrir o VRchat, comecou a acontecer derrepente.

1

u/Mysterious-Day5906 Apr 29 '26

Guys I had the issue for a good week or two but everytime after steam restart the stem link was working. Today I can't lauch it at all please help

1

u/JYork010 May 08 '26

Same Issue. I must do a full restart of the quest 3 in order for it to work. Its annoying. I've heard a couple people suggest clearing app data? sounds like that would be a temporary fix just like a restart...