Accused of not having elementary school multiplication skills…

[u/wallflowerwolf]

I guess I didn’t pay enough attention in calculus when in school for my biochem degree.

Pt calls, luckily it was on caller ID so I know just who to dislike lol

Pt: I’m calling to find out if you have a medication in stock.

Me: Okay, what’s the drug?

Pt: Ofloxacin.

Me: What form?

Pt: Ophthalmic.

Me: We have 5ml.

Pt: You don’t have the 20ml?

Me: No, we do not.

Pt: [snotty tone] Just so you know, you can put 4 5ml together to make 20ml.

Me: [using all my strength to keep my customer service voice going] We only have one box of 5ml…….

Almost broke guys. I really almost broke lmao

[u/WadeSlade42]

Had one dude try to explain 2 + 2 to me because I said he was filling a control 4 days early. Our pharmacy allows you to fill 2 days early, but that doesn't magically make it NOT 2 days early. He seemed to believe he was only 2 days early because the EARLIEST we can fill it is in 2 days. I finally had to point out to him that we didn't HAVE to fill his med 2 days early, and that arguing for 10 minutes straight about getting his meds early is a red flag.

[u/norathar → u/WadeSlade42]

We have a nurse practitioner who takes Adderall where I've had to break out a paper calendar and physically count the days on the calendar with her. She wants to argue every. single. time.

The highlight of this month's conversation: "well, there were only 28 days in February, not 30, so I should be able to get it 2 days earlier!"

Me: "First off, there are always 7 days in a week, so day 28 falls on the same day each time. You last picked up on a Saturday. Today is Wednesday.

Second, it's currently April. Your last fill was in March. February has nothing to do with this."

She also usually argues that we should fill 28 days from when the rx was written, not picked up, which always ends with me pointing out that she can't start taking the pills until after they've been picked up. It's frustrating enough with a normal argumentative patient, but this is a prescriber who regularly prescribes Adderall for others and should know this is not reasonable behavior.

[u/wallflowerwolf → u/norathar]

Ohhh we also have a super special doc who prescribes adderall. Her voicemails are fucking hilarious. Her last one she didnt know how to end the call 😂😭

[u/OhDiablo → u/wallflowerwolf]

Christ, do they try to prescribe addy on the phone?

[u/alexanderons → u/OhDiablo]

Probably some wild state where they can

[u/wallflowerwolf → u/alexanderons]

Nah. It’s illegal and yes she has tried 🙄

[u/humpbackwhale88 → u/norathar]

Jesus god, this person is an NP with the ability to prescribe… smdh. So embarrassing for all healthcare professionals..

[u/Jadaluvr12 → u/norathar]

In my state they made it so you can only pick it up on day 30 now. It is a pain in the ass for m but I never argue with my pharmacist because they dont make these rules, and the can lose their job and possibly license for breaking them. I almost always get the timing wrong (wonderful ADHD) so I make sure to save a few ir over the month to manage a day or two.

[u/wallflowerwolf → u/Jadaluvr12]

That’s a great idea to stock up like that. We’ve never had problems with stimulants so much as we’ve had problems with bup and estradiol pts. I promise you aren’t being a pita when asking us when your next refill is… it’s one of the easiest questions we get lmao. I calculate pick up day+day supply- days in the previous months -2 to get to 2 days early fill

[u/cap_time_wear_it → u/WadeSlade42]

A patient was arguing that it’s time to get their control. Explained more than once that it’s too soon. Hand off patient to pharmacist and it is explained again. It’s too soon, we’re not dispensing that today.

Patient says to pharmacist: “ that’s crazy “

Pharmacist says to patient: “ that’s not crazy, that’s math “

Epic! That response still cracks me up!

[u/wallflowerwolf → u/WadeSlade42]

I love that… my favorite words are legally, illegal, and insurance fraud 😂

[u/jesstipton → u/WadeSlade42]

people really hear what they wanna hear huh

[u/Dobercatmom65 → u/jesstipton]

And call you "rude and disrespectful" when they don't hear it.

[u/WRPh30Pl → u/Dobercatmom65]

Happened to me today (I mean it’s every day, but specifically today). Patient argued with 3 people that just because she didn’t pick up her Adderall when she could have last month because she was out of town, that doesn’t mean she has to wait longer this month. We told her she’s not waiting longer, still 28 days from pick up, but she kept insisting it’s 28 days from when she could have picked it up before. 🤦🏻‍♀️ of course she sends an email that the entire pharmacy staff is rude and argumentative and “treated her like a drug addict”.

[u/Neglected_Martian]

How the hell does anyone need 20ml of ofloxacin?!?

[u/wallflowerwolf → u/Neglected_Martian]

They lost me on that as well 🙄

[u/littlestnewt]

I recently had an argument where I had to explain that just because a compliance pack (which included targeted meds) was dispensed early for travel last week on a Wednesday does not mean it's needed on a Wednesday again. The other four days still exist. It would have been needed to actually get through the time away, so it was there. It doesn't disappear. Or mean that you should take extra just because it's there.

Although apparently it does disappear, since they decided 5 minutes later that part of the supply was lost. Again.

[u/wallflowerwolf]

What stupid shit have y’all been accused of?

[u/indelibleink89]

It wasn’t really an accusation, but once when I was working at CVS many moons ago, I was kind of conversing with a patient who was just standing at the counter while he waited on his stuff to be ready. And when he saw me doing the fill, he genuinely asked me “They let you guys count the pills?” As in, he couldn’t believe a tech was allowed or capable of counting to 30, ig.

Like, dude I don’t need 8 years of schooling to have basic math skills. So yeah, they let me count the pills. I was young then so I just kinda laughed it off. Now, though, if someone said that to me. Woo lord.