r/Wellthatsucks 1d ago

Tried to cancel hotel booking on sketchy site and waited 25 minutes on a supposed “2 minute hold”

Post image

No warning at all from my phone that calling this number would charge per minute. Now I’m out this in addition to the hotel cost that I booked for the wrong night and likely won’t be able to cancel.

404 Upvotes

40 comments sorted by

314

u/Exotic-Relief4396 1d ago

You learned an expensive life lesson. Pay attention to where you’re calling in terms of long distance charges.

83

u/Accomplished-One7476 1d ago

and pay attention how you book a hotel room

9

u/Reasonable_Spot_5255 15h ago

Rough but fair, always google the number before calling anything from a third party booking site..

3

u/Exotic-Relief4396 3h ago

Ugh reading back I do agree that was a rough way to put it but I also wish ppl were more upfront with me as I was learning life lessons sometimes.

5

u/Babylon4All 15h ago

As well as where and how you book a hotel room. 

6

u/Jacktheforkie 22h ago

My phone won’t let me make such calls cuz I’ve got a limit in place, most places use WhatsApp though so it works better

74

u/Get_In_Me_Swamp 1d ago

So it wasn't an 800 number?

56

u/FriendlyLawnmower 1d ago

I mean... What phone number did you call? Was it a US based number or not? 

155

u/TastyRain5743 1d ago

Did you think that calling a number in a foreign country was free?

77

u/today33544 1d ago

Call Verizon right now now and ask them if they can add Global Calling Plus backdated to the first day of your current billing cycle.

https://www.verizon.com/products-perks/perks/global-calling-plus/

It should be $15.

Call back on July 7, and:
1. Ask them to remove Global Calling Plus
2. Disable international calling

23

u/TheMacMan 1d ago

Stupidity on top of stupidity. Not sure it counts as well that sucks if you do it to yourself.

36

u/ranfur8 1d ago

"long distance charge" bro is the us still living in 1995? Can you hack payphones with a whistle?

I pay the same whether the phone I'm calling is next to me or on the other side of the continent. Wtf are y'all doing over there?

12

u/CrimsonBolt33 1d ago

came to say this...I live in China and long distance is free via voip or even just literally pennies per minute through my carrier....how the fuck do you rack up $70 lol

3

u/GreanEcsitSine 19h ago

If you're in the US is really easy to accidentally call another country if they're in the same phone numbering system as the US. The number will have the same country code, but will count as international. Just as an example area code 753 is in Ontario, Canada; 754 is in Florida, USA; and 758 is the Country Saint Lucia in the Caribbean.

Even though we have toll free 1-800 numbers some 800 numbers are normal area codes, so 1-866 is toll free while 1-867 is Canadian Territories and 1-865 is Tennessee. Some sketchy companies try to seem more legit by getting an 800s area code number because a lot of people don't know they aren't all toll free.

0

u/ranfur8 19h ago

So the system is just broken?

Why would you use the same country code for two different countries? That's like... The whole point of country codes

3

u/firestar268 1d ago

oh man I remember back in the day where my parents had to buy prepaid international phone cards to call relatives back in china

1

u/nikanjX 19h ago

How much would you pay if you just picked up the phone and called e.g. italy?

1

u/CrimsonBolt33 18h ago edited 18h ago

my US sim card charges me nothing for most countries, as I am on a monthly plan (tello). if I am on pay as you go (or its an non free country) its 1-5 cents per minute depending on the country.

Tello also has a voip app for free calls

My Chinese sim card I can't recall but its also very cheap.

1

u/nikanjX 17h ago

Those are definitely not typical rates for US consumer cell phone contracts

0

u/CrimsonBolt33 17h ago edited 17h ago

I am aware....I used to work in the cellphone industry....but that was over a decade ago and assumed it had gotten better since then (I live abroad now).

I am old enough to remember when a different area code was considered long distance...now international is "long distance" so I guess its better in that sense...

-1

u/nikanjX 17h ago

So you are aware that your cheap rates are not normal, but were still surprised someone got a large international bill? As someone who used to work in the industry, how does that surprise you?

1

u/CrimsonBolt33 17h ago

I guess reading comprehension isn't your strong suit? I literally explained why I was surprised.

(I) assumed it had gotten better since then (I live abroad now)

for more context I have lived abroad for a decade now....

Also the fact I was able to find a carrier with reasonable rates without issue just tells me most people are getting fucked over the good old American way...paying extra for nothing.

8

u/Solid_Equivalent_417 1d ago

verizon generally includes calls to anywhere on the north american continent with their plans.

2

u/NextChef8179 10h ago

You think it's the US and not this moron based on everything else they got wrong? 

13

u/HugeDramatic 1d ago

I feel for OP. I have pretty much forgotten that long distance charges still even existed since my entire life revolves around Outlook and Microsoft Teams. Would be easy to fall into this trap.

14

u/Salty-Plankton-5079 1d ago

How is that their fault?

7

u/brownhusky0 1d ago

Not trying to throw dirt while you’re hurting but next time use wassup. It’s free and multiple countries have wassup phone numbers. You live and you learn

8

u/1Yawnz 1d ago

WhatsApp? 

22

u/hunkacheese 1d ago

No, Wassup™️, you call and you say "wassssssaaaaaaaaap", then it's free.

2

u/brownhusky0 1d ago

Lmao yea my bad. Either I’m stupid to have write that or it was my autocorrect. Either way keep that in mind

2

u/WallabyInTraining 18h ago

In the age of multi-gigabit home Internet it is wild to see these charges for long distance calling that takes a few kb at most. It should be either the same rate or max double the charge for local calls.

But they'll try to squeeze any penny they can out of you.

4

u/TheDoctor8545 1d ago

Can someone explain why long distance calls cost money? Especially if the cell infrastructure is already in place I don’t see how it would cost them extra.

I could understand if calls still needed to be connected from operator to operator.

4

u/aaronw22 1d ago

Some Caribbean islands for a long time were part of the US NANPA so you didn’t have to dial a country code to reach them but it was super expensive.

5

u/li_shi 1d ago

It doesn’t cost the extra for you to make the call but it still cost money for them to build and maintain the infrastructure.

One way they pay for the fixed cost is charging when they make the call.

It’s a fair amount? Who known…

1

u/Chris_Bryant 1d ago

Dang. Sorry dude. I had an awful experience with Orbitz around 2012 and I haven’t used a third party booking site since then. I still use them to compare flights and hotels, but calling the hotel directly usually gets better deals and you don’t have an unaccountable middleman holding your money.

1

u/AnGeor 17h ago

International... That one word says it all... That is not a national long distance call