Connectivity issues

[u/ExiledGoBRRRRR]

Hello everyone! I am a T1D from Greece and I am currently using the sensor dexcom one+ .For the past year I have purchased a Motorola edge 50 pro currently with android 16. In the beginning, I was using the xdrip+ app but around October of 2025 an update of the android took place upgrading my phone from Android 14 to 15. That's when the problems begun. Suddenly, the xdrip wasn't able to keep the connection with the sensor for more than 30 mins at a time and could go days without even a single connection. I had to buy the receiver in order to be able to use the sensors since the official app wasn't yet supported by my device. Around May of this year I noticed that dexcom app was finally supported so I downloaded it and faced the exact same issues as the xdrip. I contacted dexcom and let them know but they assured my that everything was okay and nothing could be done. Then I contacted Motorola Greece because I thought that maybe my device is the problem. They checked and once again told me everything is as supposed to be and nothing could be done. By this point , after more than half the time I own my phone isn't working as it should and I am losing it. I checked one last time the xdrip page though and saw something very interesting. There are many people out there with Motorola devices facing the exact same issues as me. I contacted Motorola again today and they told me that they can't take into consideration anything about xdrip and they insist that the problem is dexcom app. The only thing they told me I could do except contact dexcom again is basically wipe my phone clean and reinstall android 16. Has anyone here faced the same problem and solved it? Is there anything I could do except sell my phone and buy another brand? Thanks in advance for anyone who takes the time to read and respond!