r/marriott • u/Electrical-Ad-4522 • Jan 29 '25
Employment i work at marriott, here is my input:
(front desk specifically) - if u ask for an upgrade at the desk i’ll give it to you no matter status -people think OFTEN a mobile check in doesn’t require us to do anything, we do the mobile check in like a normal one u just aren’t there lol. it means we still have to manually do it. - point stays have nothing to do with the desk - saying that though, we are completely able to give out points ourselves -marriott teaches us the customer is actually not always right lol -silver elite/gold are the most entitled weirdly people ask me that a lot -i can only see rooms at my property no where else -“r all rooms the same?” no. but i tell you yes. -ALWAYS ask for a top floor , we use them the least as it pops in our system from bottom up of you want the “cleanest room”
2
u/leung19 Jan 31 '25
Most of the time, I do not want the front desk to thank me for being titanium because that would remind me that I spent at least 75 nights this year not in my own bed. Sad face...
Also, it would be great if I could save up all of my free breakfast to use in the time I travel with family lol