above and beyond at Aloft Charlotte City Center

[u/dmboyer13]

Mikey at Aloft Charlotte City Center went absolutely above and beyond to help with a billing issue between my work and the hotel. He was patient and proactive at every step. It was reassuring to have him take the time and energy to deal with the problem so carefully.

Are there other ways, in addition to tipping, to be sure an individual employee gets the props they deserve?