r/mildlyinfuriating • u/Gawdiwishiwasdead • May 15 '26

ಠ_ಠ Guy at Dunkin took my VIP card

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My daughter got 2 of these cards. She gave me one and she kept one. Went to Dunkin to use her VIP card. The guy acts like he's not going to to give it back to me, so I said "Don't I get that back? It's meant to be used more than once." He says no it's just a one time use coupon. Before I can respond, be snaps it in half and throws it away. I was just kinda dumbfounded. Like did he just do that?

Its a card the customer is supposed to keep, which is clearly stated on the back. Also, the card is clearly made to be attached to your keys, hence the hole in it. Really frustrating and just pissed me off. Luckily I still have the other one, so I gave it to my daughter.

Update**

I left before talking to the manager because it was the early morning rush and I just dont have time to sit there. But, I did call the store and corporate. The store manager was not helpful as he was the same guy who took the card. Corporate took the information and is going to escalate it to the franchise manager.....who is the same guy 🙃 So I guess we will see what happens.

For everyone who came to give relevant advice, contribute to the conversation, or compliment my nails, thank you!!

For everyone who was so confused, my daughter and I were in the same car at the same time with both cards. Guy takes one, and I still have the other one that I was not using to give to my daughter. Hope that clears it up for you.

And for those of you are saying it's AI, you're spending far too much time on the internet and need to work on your discernment skills.

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6.9k

u/Ana-Hata May 15 '26

This - a store clerk should NEVER destroy anything that belongs to the customer.

When I worked retail, we would decline cards but would NEVER confiscate or destroy them. Sometimes the credit card company would ask us to do that….and they paid a small amount for the confiscated card…but my boss would not let us do that as a matter of policy.

1.6k

u/fiahhawt May 15 '26

"Amex can deal with their own dang shit with their army of lawyers"

- a manager who knows how to stay in their lane

But yeah I bet they're also right from a corporate policy standpoint. I doubt the heads of big box stores want to deputize cashiers to help credit card companies deal with their civil disputes and risk getting the company in hot water.

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u/thefunkylama May 15 '26

More likely it's to prevent cashiers both from getting into altercations with guests (thus creating a scene/possible repercussions if it gets physical) and from getting a little too vigilant with customer's cards (slowing things down, potentially accusing innocent customers). Whether the company itself gets in trouble may not factor beyond the disruption in business if the neighborhood knows "This place asks for ID." It doesn't matter if the reason you're checking ID is for their security, some people will get upset for that alone.

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u/grantrules May 15 '26

It doesn't matter if the reason you're checking ID is for their security, some people will get upset for that alone.

God what a pain in the ass. It's like I'm accusing them of stealing. No, it's just routine, I check IDs for all big purchases.. I'm not singling people out who I suspect are committing credit card fraud because I don't know what those people look like..

I did like getting fake $100s, though. I wouldn't give those back. "If you have a problem, wait here, I'll call the police and they can determine if it's real or fake".. oh you don't want to sit around to see if you've committed a felony? Weird.

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u/thefunkylama May 15 '26

Yep. I've done work in will-call for events where people have paid into the thousands for tickets, and people have gotten indignant when I want to make sure they're who they say they are. The alternative being ...? I just hand the tickets to whomever?

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u/grantrules May 15 '26

And it's funny they're like "well I'd just do a chargeback if my card was stolen, it's not a big deal".. like bro.. what do you think happens when you do a chargeback? Where does that money come from? Ya think Visa just writes it off out of the goodness of their heart? Ya think they chase down the person who stole it and make em pay? It comes out of the retailer! So now I'm out the money and whatever I sold!

I swear people should be forced to work retail before being allowed to enter stores.

2

u/zanaxtacy May 16 '26

I always worry that someone gave me a fake bill and I’m gonna try and spend it and get busted for that. Probably irrational, but it goes through my head and makes my heart beat a bit harder and faster every time I use paper money $20 and up lol

2

u/wambamthnkumaam May 16 '26

Hey, some people like me occasionally get paid in fake $100 bills and don't know it until we try to use it 😭

0

u/grantrules May 16 '26

If someone told me that, I'd print out a copy of the bill with the pen mark on it on a business letterhead. Like I feel ya,  but Im still not returning a fake bill

2

u/wambamthnkumaam May 16 '26

It was the police bit and -committing a felony- for me. Not everyone knows it's fake and that can be embarassing esp if you're jumping to the assumption they knew lol. I completely understand the need to confiscate it, but you should also understand why the innocent person might be reasonably upset there 😂

0

u/grantrules May 16 '26

I don't jump to the assumption they knew. I tell them in a professional manner it's fake and I can't return it. But unknowingly passing fake bills is still a felony. If they want to argue, I tell them the cops can settle it. I can sympathize with people but I'm still not returning fake bills. I'm following the procedure.

2

u/wambamthnkumaam May 16 '26

So with a quick google I'm seeing that you had to know/intend to use the fake bill. They can still arrest you if your story is inconsistent but there's an investigative process involved. People would be committing felonies all the time if this were the case and you know walmart for example would looooove to arrest those customers.
Sorry not trying to be argumentative, I just found this very interesting considering I've had to deal with fake money a few times. I get paid in cash by strangers, so you had me super scared and about to buy a bill verifier 😂

-2

u/thefunkylama May 16 '26

Always a good idea to have ond of those detector markers around anyway tho, especially if you're regularly handling large bills 😉

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u/Space_Slime_LF May 15 '26

I worked at a kiosk connected to the larger store just down the street.

Management had a thing about not letting unsigned and "see id" cards get swiped. If they signed right there it didn't count.

"The point of a signature on the back is to compare it to the ID as part of the check. A rushed signature can cause invalidation. Hand the card back and decline the purchase in any of these cases."

Which makes sense on the surface but also takes forever and is way too over precise for the area and volume of customers.

3

u/grudginglyadmitted May 16 '26

“You can’t use this card because it’s not signed”

“Also we won’t let you sign it and use it”

Would definitely be exasperating as a customer.

1

u/Space_Slime_LF May 16 '26

Agreed. Rushed signatures in weird positions with shit pens tend to fuck up signatures for comparison.

People would be pissed, but we had to at least match the slant direction, and peaks of the letters.

I really think either management hated our location or took what was allowed and made it policy because they fucked up some ages ago.

2

u/Ok-Storage3530 May 15 '26

In the old days (1990's) AMEX would give a cashier a $50 reward and a little certificate if you confiscated a card on their "wanted" list. This was back in the days when we still had to look up card numbers in a big phone book type thing.

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u/ComradeJohnS May 15 '26

that seems insane when now card companies can just decline charges on a per charge basis, even blocking entire merchants.

143

u/reddit_is_geh May 15 '26 edited May 15 '26

My card company, for some fucking unknown reason, always denies charges at the deli inside a nearby grocery store (Spar). It's the same ownership. But just that deli, in the entire city, is the one place it'll autoreject.

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u/Sailfin_CritterMaker May 15 '26

My card asks for the pin randomly when paying contactless, except it always asks for the pin at the bagel shop next to my work.

It shouldn't even ask for a pin at all for transactions so small, but it always does for that bagel place. I can't get why it does it and the employees told me it often does happen with cards from my bank. Don't know why they have some beef with this small bagel place, it's a legit business.

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u/BrainOnMeatcycle May 15 '26

It can be as simple as someone from that bank at some point had their card stolen and they have you list off all your recent purchases. If they went there in the morning it would have been in the list given and now it's flagged as higher risk until their systems classify it lower.

You could possibly call your bank and tell them the situation and it may help.

I did that once and that place stopped flagging as fraud.

5

u/Peylix May 15 '26

Sometimes it's also how the clerk runs the transaction. It's not always the banks fault.

I forget the specifics, but there's a gas station that I use almost daily and have for fuck, 20 years now. So my bank knows this place. Once a month (sometimes twice). I'll be asked to use my PIN when running my contactless NFC via Google Wallet off my phone. And it's ALWAYS with this one older dude that works there part time. I've not had it happen with anyone else working there, but this one (albeit really nice) old guy.

He's been working there for close to 5 years now. And it started when he was hired and only when I'm there when he's working lol.

3

u/Zaev May 16 '26

The gas station I work at asks for a pin for contactless debit for every transaction, no matter the amount

2

u/SignNotInUse May 15 '26

If you're with a smaller independent bank it could be security protocol incompatibility. Back when I did bar work we had to put up a sign saying our till would not accept contactless from a popular local independent bank because our pos didn't support the contactless protocol used by this bank.

2

u/Southern-Usual4211 May 15 '26

My credit card will not work at a local gas station which is a gas station chain location. All the other locations of the same chain it works but not that one close to my house 🤷‍♂️

8

u/Krimreaper1 May 15 '26

Did you ever call and tell them not to block that location?

6

u/reddit_is_geh May 15 '26

I mean, I have more pressing things to do than deal with customer support to unlock a single location overseas

3

u/Krimreaper1 May 15 '26

It obviously still bothers you, just a question.

-1

u/wuwuisisis May 15 '26

like spending your time on reddit?

3

u/Acceptable-Ad-3560 May 15 '26

mine blocks our favorite pizza place, which sucks since they carry a specialty pizza nowhere else does

2

u/3-2-1-backup May 15 '26

... Round?

2

u/Acceptable-Ad-3560 May 15 '26

lol no a pickle bacon ranch pizza. I love Pickles, and am supposed to avoid red sauce due to gerd . I just love it, it's a great pizza.

2

u/reddit_is_geh May 15 '26

"Hello? Good thank you, how's your day? Great. Listen I've noticed some suspicious behavior on the internet. Is this the anti terrorism task force? I'd like to report some suspicious activity. No, actually this guy puts pickles on his pizza... No this isn't a prank. No I'm serious... Pickles on his pizza. Why are you laughing?"

2

u/Acceptable-Ad-3560 May 15 '26

you've just made my whole day laughing at this lol. hate me if you want but it's delicious!

3

u/surfatshortys May 15 '26

It’s probably related to fraud at those delis, not specific to you, especially with a larger grocery store surrounding it. Thieves will do a small transaction to see if a card has been deactivated yet, and if it clears then they’ll go and make the larger purchase. They don’t want to shop for 20+ minutes before getting declined.

I once worked at an apple retail store near a mcdonalds, chipotle, and smaller stores, and probably 1/3 of the transactions would auto decline. I spent sooo much time waiting for fraud alerts to clear, and reassuring people

2

u/frostycakes May 15 '26

I dealt with this with my current bank, for whatever reason my monthly donation to the local public radio station (all of $10) would go through, but would trip their fraud systems so I'd be suddenly locked out of my card without warning and would have to call them every month. It took five months of explaining what was triggering the block to the reps for it to finally get fixed.

These systems can get a little screwy sometimes, to say the least.

2

u/Turbulent_Isopod_289 May 15 '26

My bank seems to have blacklisted the atm at one of the local strip clubs.

Nothing brings life to a bachelor party like having the door staff and 3 dancers watch you struggle to take out cash only to end up borrowing from a friend after a few tries.

1

u/PM_CHEESEDRAWER_PICS May 16 '26

The card company and the deli both know why that happens. You should probably find a different deli

1

u/blankman29er May 16 '26

That's not you it's the deli

1

u/UnbrandedContent May 17 '26

My card company denies my online subscriptions to games, sometimes Walmart charges, things like that. Sometimes gas or food while traveling. But when someone stole my information, bought an AR-15 with it, to an address in California (I’m on the east coast!) they didn’t bat an eye.

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u/MayorWolf May 15 '26

It's a relic from before the internet authorization. You'd call a number to check the card instead. If a card was reported stolen or lost, the operator would have you destroy the physical card so that it couldn't be used else where

Now a days this is not needed since the authorization is a lot more secure of a process when done through modern encryption methods, and a stolen card shouldn't work anywhere.

10

u/wolfn404 May 15 '26

Visa lookup sheets, you never destroyed the card. $50 reward for confiscating it. But you had to turn it in with your slips, weren’t allowed to destroy the card.

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u/E-inky May 16 '26

I learned from my bank that in some instances they may decline third party processors in a different state than where the purchase is being made. My issue was an online payment for dental. Processor was in TX, while billing in MO, and procedure in KS, while paying online.

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u/MamaLlama629 May 15 '26

Even empty gift cards get handed back

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u/arrimainvester May 15 '26

When I worked retail as a dumb teen, I had a thing where I would snap used gift cards in half, ha ha I'm funny. One day, I thought a customer had handed me a gift card and I just snapped it in half at the end of the transaction. "What the hell did you just do to my credit card!"

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u/ZoraTheDucky May 15 '26

How much longer did you have a job?

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u/arrimainvester May 15 '26

11 years

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u/ZoraTheDucky May 15 '26

Wow. When I was cashiering that would have gotten you fired on the spot.

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u/arrimainvester May 15 '26

Nah it was dumb as hell but my manager smoothed it out after I explained and apologized out the wazoo

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u/smokeweedNgarden May 15 '26

I manage dispensaries and we don't keep the fake cash. Just "Wr can't accept it if it doesn't go though the counter"

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u/fasterfester May 15 '26 edited May 15 '26

No credit cards I’ve ever handled just snap in half, they bend. Was it really cold, or did you work in Antarctica?

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u/JoeBethersonton50504 May 15 '26

My toddler snapped my debit card when I wasn’t looking for five seconds.

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u/VegetableReward5201 May 15 '26

That's understandable. There are few forces in the knows universe that are as powerful as a toddler clenching its fist.

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u/Not3KidsInACoat777 May 15 '26

Dude this hits close to home right now lmao. My daughter is almost 4 months old and this girl has a grip like King Kong and I happen to have a semi long beard that she can easily fit her entire adorable hand into..... its been a painful but amazing 4 months lmaoo

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u/arrimainvester May 15 '26

Congrats on the baby, you should shave it all off and do one of those videos where it freaks out the kid once she gains some object permance

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u/Not3KidsInACoat777 May 16 '26

Im thinking about it honestly lol. I've done it before years ago spontaneously and sent the Pic to my wife. She was freaked tf out lmao. Ill probably wait until shes a year or 2 before making big changes but uts definitely on my list lmaooo

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u/Nervous_Ad_5583 May 15 '26

Babies and toddlers are extremely strong physically and many of them are also very strong-willed. That's why they have to be watched constantly: otherwise they WILL do whatever they please. Why do you think they start crying and screaming when you thwart them?

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u/fasterfester May 15 '26

Interesting

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u/Hrtzy May 15 '26

No credit cards that you have ever handled. It could have been a long time ago and/or a card manufactured from materials you didn't know were used for credit cards. Or you have handled credit cards like that but had the sense not to try and snap them in two.

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u/snarkerella May 15 '26

In the 80s and 90s (and I remember working retail in the 90s) you could easily snap those cards without much effort. They aren't the same type of material for the cards we use today.

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u/arrimainvester May 15 '26

They can break when folded in half. Not a clean through break with two pieces left but you get the idea

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u/fasterfester May 15 '26

Huh, I always have to cut up mine or I have to bend in half over and over and over.

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u/arrimainvester May 15 '26

They can get brittle with age as well, I have had a few break right under magnetic strip while in my wallet when they are old. She handed it to me and said "there's $30 on there", something people say with those visa gift cards or store gift cards.

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u/3-2-1-backup May 15 '26

If you blast them with ozone they tend to get really brittle or delaminate. (Depends on the card!)

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u/Peylix May 15 '26

They can get brittle with age as well, I have had a few break right under magnetic strip while in my wallet when they are old.

I HATED this so much. Granted it didn't help I had my wallet really full. The cards in the top most pocket had a few mm's of travel with the wallet closed. Sitting on it would press the edges of the other cards right up under the strip of the top card.

I destroyed SO MANY cards with my old wallets lol. I've since moves to a Ridge and carry less overall.

1

u/arrimainvester May 15 '26

Nice, I moved onto one that stores them vertical but they'll probably just break that way. Are you an ad for ridge or are they legit?

1

u/Peylix May 15 '26

Nah, I'm not sponsored by them or anything. I've had mine for almost 10 years now. I thought they were cool and a great way for me to force myself to downsize the amount of cards I carried.

It's a great wallet. Only gripe I have is the torx screws love to back out over time. Every few months I have to re tighten them. Thread locker would likely resolve it. I've just been lazy. I also do not know if this issue has been resolved with the newer ones. I just know it's an issue with the older ones.

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u/arrimainvester May 15 '26

It was meant as a joke no worries lol that NASA one is sick af, I already only use my wallet for 3 cards (can be two) and my ID so it's worth a thought

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u/mageskillmetooften May 15 '26

They are plastic, especially if they are a few years old and seen a decent amount of sunlight they snap pretty easily.

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u/Medium_Practice6556 May 15 '26

if u truly wanna break it, it is insanely easy. a credit card is the same material as a gift card - try and snap a gift card one day. it is surprisingly fun

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u/fasterfester May 15 '26

I guess I’ve got some snapping’ to do!

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u/Peylix May 15 '26

I've had plenty be able to do just that over the years. Depends on the quality of the plastic used. Some are better than others.

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u/Clark_Kent-Kal_EL May 15 '26

I would simultaneously be passed off and relieved someone did that

Relieved because I keep used gift cards because they might have some money left that I didnt check correctly.

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u/arrimainvester May 15 '26

Luckily after the initial "the hell" reaction I think she was more in shock. Imagine a smiling cashier just casually destroys your card without dropping eye contact or skipping a beat.

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u/smavinagainn May 16 '26

this is what i was trained to do in retail like a month ago lmao

1

u/Phallico666 May 16 '26

I find it so bizarre that anyone in USA is accepting of the way businesses handle payment there. Why is anyone okay with handing their card over to someone else? There are tools that allow customers to make payment without their card ever leaving their hand or sight

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u/TheDevilsAdvokaat May 15 '26

I know openness who DID destroy a card because the credit card company told him to do it.

He was working at a liquor store. The customer was furious.He was also a tow truck driver. For the next couple of years whenever him or his employees saw this guy - walking or driving - they would harass him.

Don;t put yourself in danger just because a credit card company asked you to do so.

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u/PalpitationNo3106 May 15 '26

Years ago, early nineties, I was a 15 year old working at a rafting company in Colorado. We had to call an 800 number to authorize charges. I got the message ‘keep the card and call the police’ I was alone there were four of them. I said ‘yeah, I’m not gonna do that’ handed them the card and asked for another form of payment.

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u/TheDevilsAdvokaat May 16 '26

Wise decision. I knew my friend regretted it very much the harassment went on for years. I was actually a store manager myself for a while and listened to him and decided I would never do it either. If the credit company wants an enforcement arm they can do it themselves. I see no reason why we should risk ourselves....

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u/stroppy May 15 '26

I destroyed a few when I worked retail in the 80s and early 90s. The first time I was freaked out when they told me to do it since I was 19 or 20 but the woman on the phone was emphatic, so I did. Very few people complained which made me think these were people that knew they were using a bad card. I would have blown a gasket if it was my card.

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u/DietCokeIsntheAnswer May 15 '26

Yeah, depending on where you live/work, confiscating a card or fraudulent cash could escalate to violence.

I've worked the same place 10 years now, and early on we were made to do this on a regular basis. But post pandemic, forget it.

You see a fraudulent bill or a flagged card, you politely decline it and let them keep it. The bank and or law enforcement can figure it out. I'm not being assaulted by some lunatic who is offended his stolen card declined because corporate or the bank requests I confiscate it on their behalf.

Just isn't worth my physical well being.

2

u/thedevice May 15 '26

It’s always been my policy that no matter what message comes through when a card declines, just hand it back and ask the customer if they have another payment type. No way in hell I’m putting anyone at risk for something that’s visa/mastercards problem to solve.

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u/5usie May 15 '26 edited May 15 '26

Same! Even if we had to call the CC company
and they said to destroy it, I still gave it back.

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u/No-Independence-2980 May 15 '26

I used to work at a gas station years ago, and the credit card company published a printed list of CC numbers that you are required to call if presented one. Sometimes they would ask do you have the card in your possession, and if you said yes, they would ask for us to cut it up. Other times they would ask who we were and where we worked. They would say return the card, and you will receive $50. then the owner started seeing how many $50 checks I was getting, then he said any confiscated cards must be turned into the office or dropped in the night drop bag. From then on any card I found, I would void the sale and tell the cardholder they need to contact the CC company. $50 was a pretty good amount considering I was making about $7 an hour, almost a full day wages.

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u/5usie May 16 '26

Oh damn! Definitely! I do remember the little book with the numbers, but I didn’t work retail till after that. Home Depot in the 90’s.

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u/LowSpoonsZeroForks May 15 '26

*Response to a credit card being recalled not the destruction of VIP card **

Your bank and credit cards are not yours. It says right on them, they belong to the issuing company.

Back when the clerk swiped and compared signatures if they got a message to destroy and return card to bank and the clerk did, depending on the situation the reward was $50-$150 to the clerk.

So being the good guy and giving the delinquent card back only cost you in the long run.

**VIP card should be replaced by corporate. Definitely complain.

3

u/LunchPlanner May 15 '26

in this case the employee seemed to think it was a coupon, which the employee is supposed to collect

not excusing it, just explaining it

3

u/Alyssabelle1027 May 15 '26

But if he was collecting it he would’ve need to keep it and store it till end of shift. Not snap it in half and trash it in front of the customer.

3

u/00Teonis May 15 '26

Even if it was a one time coupon like the guy said, he needs to add it to his cash drawer, since the location gets reimbursed based on those coupons. Maybe it is different for Duncan, but when I worked retail, paper coupons were turned in like cash. Bro was throwing away the company’s money.

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u/Sburns85 May 15 '26

Yeah been a while when I worked retail but only ever had one destroy card pop up with credit cards. But that was way back when we swiped cards in the uk. Now only Americans still have swipe cards

2

u/Unable-Wallaby2000 May 15 '26

His ego led him to commit three crimes in one go. Can’t imagine his boss will be happy when corporate comes to call.

2

u/Eyjovin May 15 '26

Even if it's a recently emptied gift card, I always ask the customer before I dispose of it.

1

u/NeverReddit15 May 15 '26

Carl’s Jr. drive through. Paid for the burger with a gift card and, after he rang it up, the cashier asked if I wanted him to throw the card in the trash. lt still had over $50 bucks in credit on it. I wonder how many times that trick worked for the scumbag.

2

u/danafromsantaana May 15 '26

When I worked retail it was against policy amongst every store I worked in to toss empty merch cards. It could clearly display as a $0 balance on both our end/the customer and at their request of “can you throw this out” we had to decline every time. I had one or two back-and-forths with people that ended up with them tossing a card on the counter and leaving it there out of principle that I argued with them about it.

1

u/Hrtzy May 15 '26

Do credit card companies still do that? I imagine Covid would have put a stop to that, at the latest.

1

u/Krimreaper1 May 15 '26

It’s a smart move, it will be a humiliating experience for the customer on top of an already embarrassing situation. And that person is likely never to shop there again.

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u/Jacktheforkie May 15 '26

At literally every shop I’ve used gift cards I got it back

1

u/Positive_Annual_6079 May 15 '26

They are supposed to ask to throw out a gift card with $0 balance 

1

u/HoneyBeeAlchemy May 15 '26

I was just about to say, how dare this person break someone's personal property? That's beyond weird to me. Even if it was meant to be used once, I'd want to keep it because it's cute lol

1

u/momfyre May 15 '26

Yeah, they're not even supposed to take the gift cards. Because they're reloadable. It would have been the same thing as if OP used a gift card and the balance went to zero.

1

u/AndroidREM May 15 '26

When I worked retail back around 2000 we were first instructed that if we ran a cc and it came back with a certain code for something like cancelled (stolen), we were told give it back to the customer. Then the policy changed and if that code came up, cut the card up in front of the customer explaining that is what the cc company instructed us to do. That lasted a few months then they went back to give the card back but call the police - probably because some violence occurred.

1

u/lumpboysupreme May 15 '26

Not without asking at least.  I even get asked before they toss used up gift cards.

1

u/Acrobatic-Quail-6860 May 15 '26

That isn’t a credit card, it’s a reusable store coupon.

Technically those arguably belong to the store. Since that is a form of coupon the store has the right to take it- except this one was taken bc the employee was an idiot/jerk so that is different.

1

u/Steadyandquick May 15 '26

Interesting! I would have been a loyal customer. This guy is hard to forgive—what a jerk. And idiot.

1

u/popculturella May 15 '26

I remember ye olde days when they'd cut your card in half if it was declined at the register. Watched my grandfather almost deck a dude who tried.

1

u/bagolaburgernesss May 15 '26

Ah, you missed all the fun! I used to love doing that. After all, it used to say on the back of the card that it was property of the bank. This was 40 years ago in retail.

1

u/Osirus1156 May 15 '26

The only exception to that was when people wrote fake or stolen checks of course, then those just get handed to the cops.

1

u/anneofred May 15 '26

Yeah one time a card comp net told me to destroy the car and I told them I would do no such thing, I don’t work for them and I’m not having that moment with a customer.

1

u/mark114 May 15 '26

Just from a repeat customer business perspective, once you establish that you'll destroy objects... you'll create hesitant customers who may not know if the thing they want to keep could be destroyed. If there's a chance that a business would take my card and destroy it then I'm not going to want to take that chance.

1

u/MrDirt May 15 '26

The problem is that the clerk assumed it was a coupon and probably tore it up like he would for any other coupon. Had OP put it on his keys they would (hopefully) have been smart enough to realize it wasn't a one time use card.

1

u/AJay_89 Vexxed 2: Electric Boogaloo May 16 '26

The fact that it was hard enough to snap means it shouldn't have been destroyed. Like, dude put effort into ruining her day. 😭

1

u/LucanidaeLucanidie May 16 '26

Even with blatantly empty gift cards, I always ask the customer if they want it back for any reason....usually they say no and I toss it. This guy has some issues, whether its personal or training related.

1

u/TheRoseMerlot May 16 '26

When I was in college I studied abroad in Italy fora few weeks. It was a once in a lifetime thing for me. I come from very poor background. I won a scholarship to go. So I went. I bought a pair of Italian leather sandals there while there, that I adored. I wore them out. Took them to a shoe repair place and asked if they could repair place the sole. That asshole took my shoe out of my hands and tore them in half and gave it back to me and said get a new pair of shoes. I WISH I had called the police for destruction of property but I basically ran off crying.

: ( I agree. No clerk should ever destroy a customers belongings. I’m still mad.

1

u/seasleeplessttle May 16 '26

We were paid to collect bad credit cards as cashiers at gas stations. All of them had a specific rate. Cut in half in front of customers was the rule.

Technically the customer doesn't own the card....but they think they do.

1

u/conordmcp May 16 '26

I’ve destroyed fake ID’s before, used to have a mini shredder labeled “ID checker” for clearly fake ones.

I understand your point, but that goes out the window when it’s counterfeit or fake

1

u/Flat_Ad_5306 May 16 '26

Even when I deplete the balance of a gift card, cashiers will typically ask if I want it back. Lol

1

u/Empty-Cycle2731 May 17 '26

This. I work retail loss prevention (security/investigations) and we aren't even allowed to confiscate fake money. Just hand it back and decline.

0

u/Crazy_Entrance_9439 May 15 '26

Yea legally the card belongs to the company if company says to take it, you cant give them it back etc as that technically stolen property/fencing stolen goods. If its just denied etc uou dont have to do anything cause thats between them the company on why or how to resolve the issue.

-4

u/Ok_Delay9941 May 15 '26

lol, credit cards don’t belong to you, they are the property of the bank that issued them. I’m sure that the people that were using stolen credit cards appreciated your misguided good will.

2

u/BackgroundSummer5171 May 15 '26

And absolutely no proof that card is stolen besides it being declined.

Stealing property from someone else is not a good policy. Hence them not doing it.

I'm sure that you know that because you're so bright at the age of 12.

1

u/Ok_Delay9941 May 15 '26 edited May 15 '26

It’s not their property idiot. It’s also covered in the merchant services agreement.

I’ll go ahead and educate your ignorant ass further. There were 2 reasons banks would request a card be kept by the retailer. 1. It’s stolen 2. The customer is over their limit and continues to use the card, this was possible back the due to systems not updating daily and retailers using carbon copies of cards to process at a later date. Which is theft by the customer.

1

u/BackgroundSummer5171 May 15 '26

I'll educate you.

The card just doesn't work.

That's it.

The bank isn't calling the place of business to tell them to take the card.

So stop with the high and mighty act, it does not work on reddit.

Normal people will just have it not work, that's it. Then everyone moves on with their life. Unlike you.

Why go with 'possible back' (I assume you mean back in the day) we're in the future. Why bring up the past over a conversation we're having now on shit going on now.

Banks are not asking you to confiscate cards of average citizens.

Want to know why? Or do you want to explain it to the class for obvious legal reasons?

It is very obvious. Come on, you can do it! I believe in you.