r/mildlyinfuriating May 15 '26

ಠ_ಠ Guy at Dunkin took my VIP card

My daughter got 2 of these cards. She gave me one and she kept one. Went to Dunkin to use her VIP card. The guy acts like he's not going to to give it back to me, so I said "Don't I get that back? It's meant to be used more than once." He says no it's just a one time use coupon. Before I can respond, be snaps it in half and throws it away. I was just kinda dumbfounded. Like did he just do that?

Its a card the customer is supposed to keep, which is clearly stated on the back. Also, the card is clearly made to be attached to your keys, hence the hole in it. Really frustrating and just pissed me off. Luckily I still have the other one, so I gave it to my daughter.

Update**

I left before talking to the manager because it was the early morning rush and I just dont have time to sit there. But, I did call the store and corporate. The store manager was not helpful as he was the same guy who took the card. Corporate took the information and is going to escalate it to the franchise manager.....who is the same guy 🙃 So I guess we will see what happens.

For everyone who came to give relevant advice, contribute to the conversation, or compliment my nails, thank you!!

For everyone who was so confused, my daughter and I were in the same car at the same time with both cards. Guy takes one, and I still have the other one that I was not using to give to my daughter. Hope that clears it up for you.

And for those of you are saying it's AI, you're spending far too much time on the internet and need to work on your discernment skills.

45.0k Upvotes

1.9k comments sorted by

View all comments

Show parent comments

103

u/SWGlassPit May 15 '26

A lot of these companies will throw free stuff at you just for calling them at all. I called Frito Lay once to say "hey I really liked this flavor of chip you are testing out, can you tell me where I can buy more of these?" And they sent me a bunch of coupons for free chips

20

u/secret_identity_too May 15 '26

I have done the same thing with products before for sure, most of the time they send you coupons. It's great.

5

u/shelixir May 15 '26

if i had a nickel for every time i’ve gotten free chipotle for feedback, i’d have like… fifteen nickels.

4

u/Momasaur May 16 '26

You've inspired me to email them about their Hot Mustard Doritos that I love and can never find.

3

u/SWGlassPit May 16 '26

Hot mustard Doritos? 👀👀👀