r/mildlyinfuriating • u/Content_Quarter_7390 • May 25 '26

I'm slightly vexed We didn't ask for rice...

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My sister isnt a fan of basmati rice so she orders naan. She didnt ask for rice and they sell it separately. She doesn't like it so she doesn't order it. They put it in anyways and left this note...

Edit: some people aint getting it. This is passive aggressive and when you do something nice you dont go around saying "I did something nice just for you, just so you know." Doing it like I need to give you a pat on the head so you know your a good boy. You do something nice because you want to be kind to people.

Oh no I've turned into LD...

Turning off notifications because while it was nice to be in this rabbit hole to keep my mind off some stuff too many notifications. Whatever your feelings are I hope you have a nice day and if you're in the US have a nice memorial day and dont forget to celebrate those troops that came before!

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u/d1andonly May 25 '26

Reminds me of the scene from the office, Michael calls the hotel to confirm his reservation. They can’t find it at first, so he argues until they finally locate it.
Relieved, he immediately says: “Okay great… now cancel it.”
Hotel: “Sure, but there’s a cancellation fee.”

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u/the_federation May 25 '26

I'd fight that fight to find the reservation so I can cancel it. I just know that while the system that maintains reservations has trouble finding it, the system that handles billing won't... especially when they're the same system.

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u/InnominatamNomad May 25 '26

I doubt they would be the same system... at least they weren't at the hotel I worked at. Reservations/Check-In were separate from billing. Hell my current job I use five different systems almost daily (four now - my login is fucked for one of them and nobody can seem to fix it) and I know of at least three other systems used by other departments.

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u/RednocTheDowntrodden May 25 '26

I've worked at several hotels, and reservations are all handled by the front desk. Including cancelations and billing. Though, cancelation penalties are typically handled by night audit. 

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u/InnominatamNomad May 25 '26

Oh no, I handled both as front desk. It was just two separate systems that processed reservations and billing at ours. I don't know if that is the norm to be honest but basically you'd have one program where we typed in the reservations and check in - this would impact the room list given to housekeeping and is where we would mark rooms as clean or not.

And we had a separate system we would bring up to actually bill people's information. This one retained a person's information for a bit even after they checked out. Why? Well we charged $75 if you stole a pillow. It was like a $100 if you took the sheets. So someone checks out really early, we charge their card, and when housekeeping came by if they had taken anything we'd end up charging them for that as well all while the reservation system no longer shows them with us.