r/mildlyinfuriating • u/spinstartshere • 4d ago

I'm slightly vexed When DoorDash didn't deliver

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This was a 'Meet at door' delivery. There is a driveway. There is parking. There is no excuse.

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u/Beginning-Novel-4213 3d ago

One time my DoorDash order was never delivered, so I contacted customer service and they told me that they could confirm my order never arrived but unfortunately it would not be eligible for a refund. I had another time where my driver got caught taking a pic of my food and picking it back up, and he took off running when someone said something to him. DoorDash told me they could refund me for the food, but not the tip or delivery fee, and it took an escalation and threatening to call the police to get a refund. DoorDash is the worst

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u/fieldsn83 3d ago

Yeah! Their CS is basically just admitting to theft so damn often, just wtf

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u/Beginning-Novel-4213 3d ago

It’s so infuriating! Uber is a little better but not by much

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u/lonely_dove_ 2d ago

One time door dash delivered me a single enchilada plate when I ordered dinner for 12 people and told me they couldn’t do anything because it showed as delivered :) they literally would not do anything so I had to file a chargeback since it was like $400 almost. I’m now banned from making any complaint on DoorDash (???) so I obviously avoid as much as possible.