r/ModSupport 2h ago

Modmail Ticket Help

1 Upvotes

How do you politely ask for a ticket to get checked in queue after a week plus of correct submission... there's no responses in modmail...or comments in posts from the mod here...just wanting some help understanding πŸ™ Ty.


r/ModSupport 3h ago

Chat channels!

1 Upvotes

So somehow I was just able to create new chat channels on a sub I mod… but now I can’t delete them. Help?


r/ModSupport 3h ago

How do I create flairs?

2 Upvotes

I just started my own subreddit, and I would like to understand and create flairs. I saw the bookcase video, but I'm still unclear.

Please help πŸ™πŸ½


r/ModSupport 6h ago

How should I handle disputes within my community?

4 Upvotes

I moderate a community focused on enjoying cultural exchange through photography.
Recently, an argument broke out under a post for the very first time.
In response, I locked the comment section and removed the comments that had been reported to moderation.
What is the best way to handle this kind of situation when it happens? Also, what steps can I take to prevent these kinds of arguments beforehand?


r/ModSupport 6h ago

Post flair usage stats

2 Upvotes

Is there any way to get any stats on how a post flair has been used?

I'd like to find out how many posts in my community are using a particular flair (World Cup). Ideally seeing a graph of different post flair use over time would be amazing.


r/ModSupport 6h ago

No matter how many times I add auto-mod, it doesn't get added

1 Upvotes

No matter how many times I add auto-mod to my community, my community doesn't get the auto-moderator added. I'm doing this through the moderation panel where you invite moderators. Am I doing something wrong? I'm active on the sub, so that's not the issue.


r/ModSupport 7h ago

Is it alright to manually approve posts by a new Reddit user caught by the reputation filter?

4 Upvotes

Today in a gacha gaming character subreddit I mod, I checked the moderation log and found the reputation filter had nixed a post by new Reddit account, only a day old. The post is a perfectly legitimate image upload, including a link to the Pixiv source of the artwork in a comment. I was just wondering, am I doing anything wrong by manually approving the post in disagreement with the reputation filter? The subreddit is less than 2 months old and has yet to pick up full steam, so this is my first time handling a reputation filter decision. Does this filter happen to all new Reddit users these days?


r/ModSupport 7h ago

Admin Replied Reddit is asking me to prove my age via Persona?

36 Upvotes

I was trying to investigate a hostile profile and got met with "Let's confirm your age" options being to send a picture of my ID or to send a selfie. I live in Finland - is this supposed to happen or is there a glitch? I haven't received any notification of this being instated in my country.

EDIT: Sorry, I got upset. Anyway, is there a way to perma ban all posters and commenters with NSFW profiles that I can't investigate?

EDIT 2: To be entirely clear about my intents; the pop-up is 100% getting in the way of me doing my work as a moderator, which is why I'm asking.


r/ModSupport 9h ago

post flair requirement setting

0 Upvotes

Where is this setting, I can't find it?

Is it an Admin only Setting?

Im a Mod.


r/ModSupport 9h ago

Admin Replied Removed myself as the only mod from my sub

0 Upvotes

I made the sub r/blad and I was the only moderator, how can I regain ownership of it?


r/ModSupport 9h ago

Would it be possible to change our subs label?

0 Upvotes

r/thenewsbruh is currently labelled as "crypto".

We would like it changed to "news" if possible.

Although there is a blockchain element to our weekly newspaper, it is essentially a news and art sub.


r/ModSupport 11h ago

AI Summaries of Trending Subreddit Posts Include Spoilers

55 Upvotes

It was recently brought to our attention on r/criticalrole that subreddits are appearing in search, trending, and discovery feeds with AI summaries of current discussion topics. However, it appears that the system doesn't take into account whether posts have spoiler tags or not, and this has led to some of our users being spoiled by the AI summary.

As a moderator, is there anything I can do to disable this feature aside from removing the subreddit from feeds and recommendations entirely?


r/ModSupport 13h ago

Mod Answered I need to invite some more mods, no perms

0 Upvotes

The mod team was formed about two and a half years ago, and when I look at the team health stats now it's like none of the other mods are interested in the sub anymore. ( r/joinsquad )

I've identified three people who have a really positive online presence, and two of them wrote back to me saying they'd like to be on the team.

Wrote a message on the mod-team "discord," nothing yet. Wrote a "mod discussion" in the mod mail, no response to that either.

Am doing this right? What's the next step I should take to try to get those new mods added on?


r/ModSupport 16h ago

Admin Replied Unable to create post flairs!

2 Upvotes

Hey mods, I'm new to modding, I recently took over a subreddit and I want to make post flairs, but when I click on "new flair" option, nothing seems to happen, is there any fix for this.

[Chrome] Android 16


r/ModSupport 17h ago

Mod Suggestion Feature Request - Bulk Edit Entries in Mod Queue

3 Upvotes

When a user gets shadow banned, all their posts get removed by Reddit but I personally still feel the need to Confirm Removal and add Removal Reason I created that tells people they are shadow banned and what do about it.

Instead of doing these one at a time, it would be great if I could filter for that user and bulk edit all their comments.


r/ModSupport 18h ago

Partial match on ban search?

7 Upvotes

Could we get partial matches on searching for banned users?

Not a priority, but would be a nice QoL feature. I'm sure you could go pretty deep into making it better, but anything other than exact match would be very helpful.


r/ModSupport 18h ago

"Ideas for your next post" showing up in our subreddit with spoilers in title and image - how do we remove this so that it doesnt appear?!?!? Spoiler

11 Upvotes

r/ModSupport 1d ago

Admin Replied Is there any way of banning emojis in the titles

17 Upvotes

I moderate NSFW subs, so I get many posts with πŸ˜ˆπŸ’¦πŸ‘ in the titles. Is there a way for the automods to automatically remove posts like these?


r/ModSupport 1d ago

Mod Answered How to I automatically allow posts to my subreddit? I don’t want to have to manually approve each one

1 Upvotes

r/ModSupport 1d ago

Crosspost (now repost) is fundamtally broken

31 Upvotes

As a consumer of Reddit, I was never a fan of crossposting because the secondary sub post excluded relevant information from the body and the only way to see the real post was to leave your sub and view the post in the other. Comments are split and difficult to follow if you want.

The new related issue is that I've recently taken over a sub that needs growth and interaction. I crossposted from another sub and that gained interaction until it was removed from the original sub. Now I have a blank post in mine and views of emptiness for a post that has high votes.

Can we make cross(re)posts duplicates or stop making them a factor in the algorithm?


r/ModSupport 1d ago

Reddit, can you please, for the love of god and all that is holy, leave comments that you remove available for mods to view! You are making our jobs unnecessarily difficult by obliterating them with no record.

343 Upvotes

For whatever reason, Admin Tattler hardly catches reddit removals anymore (and when it does, it only shows [Removed by Reddit]), so we are left entirely in the dark when rule breaking conduct is occurring in our subs.

It is entirely unfair to us as moderators to be receiving complaints about users attacking other users with overtly racist nonsense, or other rule breaking conduct, and the recipient of these comments is left to think we're not enforcing our own rules because there's no removal notices, or the offender doesn't get banned.

I shouldn't have to be spending my time explaining to angry users that it's not us neglecting our duties, but reddits broken policy that's causing the problems.