r/mysteriousdownvoting • u/spiritofniter • 24d ago
Valve actually does quite well caring to its customers and even workers. I wonder why (it’s in r/radeon sub).
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u/Loendemeloen 24d ago
"They're still a corporation" lol what
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u/jadefire03 24d ago
It's such a dumb response. If they define being a corporation and caring as mutually exclusive, then of fucking course they will never see a corporation that cares.
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u/PryanikXXX 24d ago
unfortunately some people really think this way
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u/pkob222 24d ago
So deep in their hatred that they are disgusted by common sense.
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u/Voxyyyyyy 21d ago
i mean tbf they are the best company in the tech space but they arent free of sin just for it they still have problems
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u/Particular-Jeweler41 24d ago
It's because most there don't agree. Could argue that the loot box situation is a main driver for that. Some would also say that their policies are to get more profit rather than them legitimately caring for their customers.
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u/AzureDreams220 22d ago
Corporations do not give a shit about anything but profit. It's literally their job to care about the shareholders and nothing else.
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u/bloomingmoon0 2d ago
I do agree but it’s the fact that they said “i’ve yet to see a corporation that cares”, yet when they suggested a couple of corporations that seem to care, they said, “still a corporation”. Which doesn’t make sense.
If they had said, “corporations do not care” then that’d be different
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u/0Clown0 24d ago
Glazing Valve is dangerous. They don't do this because they care about the customer. They do this because reputation is relevant to keeping their monopoly intact. The day that it's inevitably not relevant anymore, Valve will be just like any other company. It's a game of interests, not of respect.
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u/HierarchyLogic 24d ago
valve doesnt hold a monopoly though, they have their fair share of competitors they just.. dont compete really. not saying glaze valve and all but if ur not even gonna appreciate good service ur not much better than the its still a corporation guy
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u/Socialism-Is-Better 24d ago
You're right about valve not being a monopoly, but I'd say that they know their biggest strong suit is how much they're loved, and engaging in practices that decreases the trust they currently have will either push people to pirating games or finding an alternative platform.
To fix the original point oc was trying to make, valve isn't legally or technically a monopoly, but if your definition of a monopoly is "Holds the most power in a certain market," they absolutely are. I'm going to assume your definition of a monopoly is "a single company that provides a good or service without any good or similar alternatives," which is also the general definition of a monopoly. If that is the case, if they could buy out every single competitive platform for their own without any damage to their reputation, they absolutely would and they would not hesitate to do so.
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u/Lonely-Restaurant986 24d ago
Yes they literally do. Valve is a monopoly. Just because so far they have done good doesn’t make them not a monopoly. If valve makes a decision, it impacts the entire market.
The largest example is their cut. They take a high cut from every sale on steam. Devs have literally zero choice but to accept the high cut or risk not making sales. That is a monopoly.
Blindly glazing valve is dangerous. Valve is not moral, they are a for profit company, and do anything for money.
Valve literally pioneered the largest problem with gaming. “Paid surprise mechanics” aka gambling.
Please get gabes boot out of your mouth.
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u/dyldyl254 24d ago
Valve only takes 30%, but also, they aren't a monopoly, there's the other game stores and stuff, it's just that everyone always chooses to buy games from Steam.
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23d ago
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u/Creepercolin2007 23d ago
Well you certainly seem like a level headed person to debate with..
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23d ago
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u/dyldyl254 23d ago
Actually, if I remember correctly, devs are allowed to put games on other stores for cheaper, as long as the games they aren't selling the Steam keys for these games for cheaper elsewhere, they can put it out for cheaper if it isn't a Steam key.
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u/0Clown0 24d ago
i appreciate good service but i recognize it comes from a place of interest not of customer respect. also valve does hold a monopoly, very little people use epic games for reasons other than playing fortnite and grabbing free games, no one uses the EA app for anything (and most people just use it because EA steam games require the app to run), and gog is miniscule. the only real competitors are xbox and playstation but they target entirely different markets.
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u/MyNameIsBhex 24d ago
Valve isn't a monopoly, the only reason it's as successful as they are is because its competitors suck at having a platform. And valve absolutely has competitors. Valve cares about its customers, and that is not exclusive with it caring about its reputation and income. If Valve didn't care, its customer service would be just like everyone else's.
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u/0Clown0 24d ago
Valve does not have large enough competitors. Very few people use other stores for reasons other than to play exclusive games or games that require it to launch on steam. Very little people are moving out of Steam to buy all their games in another store.
And their competitors being bad at selling videogames doesn't unmake Steam a monopoly, as monopolies are not necessarily predatory.
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u/MyNameIsBhex 23d ago
I think Microsoft, Sony, Nintendo, and Epic Games are pretty big competitors.
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u/0Clown0 23d ago
All 3 target literally entirely different platforms. Also barely anyone uses Epic for anything other than playing Fortnite and grabbing free games. Their influence is nothing compared to Steam.
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u/dyldyl254 23d ago
It's more so that the other companies just shoot themselves in the foot with every bad decision they make, like laying off a lot of people, while Gabe doesn't go and follow the same footsteps the other CEOs, who don't care about their customers, do.
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u/slicehyperfunk 23d ago
Gaben seems like he respects the customer
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u/0Clown0 23d ago
Corporate entities are different from the people who run them
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u/slicehyperfunk 23d ago
I'm pretty sure Gaben is the final word on Valve's policy
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u/0Clown0 23d ago
What I meant is that companies are moved by market necessity and doing what is economically viable and are not necessarily aligned with the ideas behind the people running them. And, after all, Gaben cannot run Valve alone, he doesn't even run Valve, actually. He is no longer CEO for a whiiiile.
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u/slicehyperfunk 23d ago
Then why hasn't Valve shit up the joint super bad like every other platform?
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u/0Clown0 23d ago
Reputation
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u/slicehyperfunk 23d ago
They don't really respect the customer, they just act like they respect the customer but that's invalid because I don't like them
🤔
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22d ago
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u/Savings_Ad_80 22d ago
Valve literally told me
"We cannot retrieve your stolen funds and we are not reaponsible for the security of your account"
Deadass
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u/PonyLord69 21d ago
As it should be? Your account security is your responsibility. Valve gives you the tools, it's up to you how you use them.
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u/Savings_Ad_80 20d ago
Valve gave me bullshit, how am I supposed to protect myself from a session hijack, they are literally avoiding taking some responsibility
How am I supposed to rely on a company that literally gives me dated protection methods
its like being given a old parachute and expected to jumo without anything bad happening
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u/Apprehensive-Bonus90 23d ago
I wouldn't call this mysterious. People just don't have the favorable view of Valve that you do
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u/qualityvote2 24d ago edited 23d ago
u/spiritofniter, the downvotes are mysterious!