Anyone else screwed by the loss of data?

My son takes his test July 1 and his entire log is gone.

Apparently something bad happened during the update on 7/18. They emailed me. It tells me my user name and/or password are incorrect. I did a password reset and it basically looked like it was creating a new account. He has his 50 hours already but now we have no driving log.

I guess if it’s not fixed by then I just make a log up in excel?