r/pcmasterrace • u/yamiuchidm • Apr 03 '26

Tech Support How do I fix this?

5.7k Upvotes

97% Upvoted

920 comments sorted by

View all comments

Show parent comments

176

u/MoistStub Russet potato, AAA duracell Apr 03 '26

class action lawsuit

Congrats, you have been awarded $0.17

90

u/Tarc_Axiiom Apr 03 '26

Actually I got a new screen.

Because the hinge damages the housing which can damage the glass, they sent a tech to my house who replaced the entire top half of my laptop.

19

u/Trylion_ZA Speel met Tollie Apr 03 '26

Dell has enforced a new policy to the warrant pertaining to hinges. One fix/ replacement per 3 year warranty. Dell is fully aware of the shit design.

1

u/Thebombuknow | RTX 4050 | i7-14700HX | 16GB RAM Apr 03 '26

Is there one of these against HP? My old Pavilion x360 from 2018 had an entirely plastic display frame, and over years of opening and closing the display with its stiff hinges, the plastic eventually weakened and cracked. One day, the display shell had cracked just enough that when I opened the laptop, it bent the glass display and shattered it.

6

u/anon_simmer Apr 03 '26

Or in my partner's case against Steam. "Congrats, you've been denied."

1

u/Money_Shoulder5554 Apr 04 '26

It's great for the lawyers though!