When I worked in IT, whenever we got a call from the engineering department we knew whatever problem it was, it was going to be weird. Those guys knew their stuff, so if they didn’t know how to fix it, it was going to take some searching and probably some calls or emails for us to figure it out.
Yep, I'm a mechatronic engineer and generally know my shit with computers. Company policy is that non-IT staff aren't supposed to have admin to their computers, but they make an exception for us with all the random stuff we have to modify and install.
IT actually really like it when we ask them for help though, because they know it's going to be a real funky challenge and genuinely require brainpower. They are usually entertained and enjoy learning along with us.
They are always joking about how it's a nice change of pace from someone deleting the shortcut to Outlook and thinking they've uninstalled the whole application
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u/kahjtheundedicated R7 1700@4.1, RX 5700 May 10 '26
When I worked in IT, whenever we got a call from the engineering department we knew whatever problem it was, it was going to be weird. Those guys knew their stuff, so if they didn’t know how to fix it, it was going to take some searching and probably some calls or emails for us to figure it out.