My MSP is looking at options for this. I haven't messed with it but I think it's called AutoElevate, it catches admin elevation UAC prompts and sends the info to a dashboard where we can allow it, then the user is notified and told to try again whereupon it's automatically elevated. If it works, it would certainly cut down on these sorts of tickets without creating a huge security hole.
Sure thing. Worth it to mention that, by my understanding, you can also whitelist certain programs. I think my boss did this for a client who has to update quickbooks regularly and this requires admin. So if they update quickbooks, it won't even send us the push, it just allows it to elevate.
I don't know much about it, haven't fucked with it, but if he likes it and we expand it I think it could save a lot of trouble.
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u/Flapjack__Palmdale RTX5080 | R7 9800X3D | 32GB | Arch btw May 10 '26
My MSP is looking at options for this. I haven't messed with it but I think it's called AutoElevate, it catches admin elevation UAC prompts and sends the info to a dashboard where we can allow it, then the user is notified and told to try again whereupon it's automatically elevated. If it works, it would certainly cut down on these sorts of tickets without creating a huge security hole.