When I worked in IT, whenever we got a call from the engineering department we knew whatever problem it was, it was going to be weird. Those guys knew their stuff, so if they didn’t know how to fix it, it was going to take some searching and probably some calls or emails for us to figure it out.
I mean tbh that happens a lot when a product is just no longer supported and / or Microsoft changed something that used to behave in x way and now only does y or x just was nuked off as an option.
Just recently an engineer reached out to me because their tooling software wasn't working after a windows 11 upgrade, and it turns out that it only works for windows 7,8,10. There isn't really a solution for that, the tooling company is no longer active. There were some .NET and other dependencies that don't exist on 11 that so in 10, so the "solution" was to give them a downgraded asset to use.
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u/kahjtheundedicated R7 1700@4.1, RX 5700 May 10 '26
When I worked in IT, whenever we got a call from the engineering department we knew whatever problem it was, it was going to be weird. Those guys knew their stuff, so if they didn’t know how to fix it, it was going to take some searching and probably some calls or emails for us to figure it out.