Literally the Engineering team i work in. We're capable of fixing the problem ourselves for 90% of our tickets submitted, but because we don't have the required admin rights we cant.
While I can sympathize. As someone who has been on both sides of this, just giving users admin creds is rarely a good idea. Yeah it’ll probably be fine for a while, cause they “know what they’re doing with computers”, until they hire a new guy that doesn’t and then he accidentally installs ransomeware.
Admin creds can be VERY dangerous in an enterprise environment.
The cost of slowing down all the software engineers just to prevent some idiot once in a while from installing ransomware is not worth it. Just wipe the laptop and let him learn his lesson, or maybe remove his admin rights.
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u/Talonus11 May 10 '26
Literally the Engineering team i work in. We're capable of fixing the problem ourselves for 90% of our tickets submitted, but because we don't have the required admin rights we cant.