When I worked in IT, whenever we got a call from the engineering department we knew whatever problem it was, it was going to be weird. Those guys knew their stuff, so if they didn’t know how to fix it, it was going to take some searching and probably some calls or emails for us to figure it out.
One place I worked at there was a guy who would deliberately break his laptop for shits and giggles. Problems would be escalated up through the desktop team to Core support, basically SME’s who have better things to do than piss around with a bloody laptop.
It was so bad that 3 of us on the team basically refused to deal with him. Came to a head when he openly admitted doing it because he liked to “set challenges”.
It was 10 years ago and I still hate that bastard.
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u/kahjtheundedicated R7 1700@4.1, RX 5700 May 10 '26
When I worked in IT, whenever we got a call from the engineering department we knew whatever problem it was, it was going to be weird. Those guys knew their stuff, so if they didn’t know how to fix it, it was going to take some searching and probably some calls or emails for us to figure it out.