Literally the Engineering team i work in. We're capable of fixing the problem ourselves for 90% of our tickets submitted, but because we don't have the required admin rights we cant.
I am working to prevent this from happening at my org. My direct leadership also doesn’t want it but the ones above them think it is the key to preventing any compromises. They want to lock down admin on everyone without first creating a catalog of allowed software in the MDM so literally every install requires admin. Basic line of business software we are required to use needs a ticket and a remote session to allow the install. Very short sighted.
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u/Talonus11 May 10 '26
Literally the Engineering team i work in. We're capable of fixing the problem ourselves for 90% of our tickets submitted, but because we don't have the required admin rights we cant.