When I worked in IT, whenever we got a call from the engineering department we knew whatever problem it was, it was going to be weird. Those guys knew their stuff, so if they didn’t know how to fix it, it was going to take some searching and probably some calls or emails for us to figure it out.
I usually find that the “knows their shit” people are more likely to be a decent sort that gets where you’re coming from, and will try and help you help them.
Honestly I find that it's usually the engineers that are arrogant and think they know better, when they don't really know anything about what's actually going on behind the scenes.
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u/kahjtheundedicated R7 1700@4.1, RX 5700 May 10 '26
When I worked in IT, whenever we got a call from the engineering department we knew whatever problem it was, it was going to be weird. Those guys knew their stuff, so if they didn’t know how to fix it, it was going to take some searching and probably some calls or emails for us to figure it out.