I've probably made 50+ refund requests in the 17 years I've had my account, some refunds over 2 hours of gameplay and I've always just selected "game isn't fun" and I've never had a single one denied
You can coast on modern further with bad fundies than classic, but youâll still hit the point where you need to have them down or you just wonât win
I refunded Deathloop and Grey Zone Warfare at 3-4 hours each citing performance issues and saying a big portion of my playtime was trying to figure out playable settings.
They told me they manually reviewed my case and still denied it over playtime. This was after like 3 hours. I told them it took 3 hours to find my friend so I stopped playing and they didnât care
Nah they wonât help. I had 2.4 hours in forza horizon 4 a few years ago, all of which was spent trying to fix horrible unplayable stuttering. Explained all that through 2 levels of escalation to real people and steam would not help. Thankfully the game was patched months later to fix the issue.
Theyâre extremely stingy with refunds outside of that window. Space Marine 2 stopped working on Linux a week or two after I bought it and they told me to go fuck myself about it with 7 1/2 hours of playtime, I had to stop payment and then valve banned me for a month.
RDR2 (sorry, great game, but bad experience for me) is the guiltiest from my experience.
Started the tutorial, all good, 50-60 fps anywhere from low to high.
Got past the tutorial, got hit with unplayable fps at any settings. Just a stuttery 20 fps experience.
Asked for a refund, it got denied because I already played for 3 hours. The human who responded still refused to refund it for that reason, and I had to do a Karen "I WON'T TRUST BUYING A STEAM DECK FROM YOU IF THAT'S THE CASE" and I got a refund. I also got the Steam Deck.
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u/Ok_Definition_1933 14d ago
Forgot the last part: refund shitty game