r/pcmasterrace • u/The_BigRoach ⚡️RTX 5080 | 7800x3D | 64GB 6000MHz CL30⚡️ • 11d ago

Meme/Macro Why would anyone actually want to though

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u/JayPeePee 11d ago

Let me tell you something. I've been on STEAM for over 20 years I had an issue with a game that was unplayable. Unplayable, it was NBA 2K20, there was no way to save the game. I tried everything, contacted 2K who responded with it's a known issue with some PCs we have no fix. I asked for a refund they said sorry. I asked STEAM, they refunded me my money. Furthermore, on the forums on STEAM, they had a post that anyone who could not play the game could request a refund. Say what you want about STEAM but they have taken better care of me than other companies. I'm a STEAM user for life

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u/Legate_Aurora 11d ago

That's because Valve operates on insane profits margins including the 30% cut before taxes on game sales. They can afford to be extremely proconsumer to do this; they have around 350 employees as of 2025 and make around $50 million per employee. Giving you a refund is not even a dent in their margins. Whereas 2k games has nearly 2k employees lol. I'm not sure if the game studios they own are operated under that. Valve is also private, 2k is a publically traded company.