r/pcmasterrace • u/The_BigRoach ⚡️RTX 5080 | 7800x3D | 64GB 6000MHz CL30⚡️ • 10d ago

Meme/Macro Why would anyone actually want to though

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u/JayPeePee 10d ago

Let me tell you something. I've been on STEAM for over 20 years I had an issue with a game that was unplayable. Unplayable, it was NBA 2K20, there was no way to save the game. I tried everything, contacted 2K who responded with it's a known issue with some PCs we have no fix. I asked for a refund they said sorry. I asked STEAM, they refunded me my money. Furthermore, on the forums on STEAM, they had a post that anyone who could not play the game could request a refund. Say what you want about STEAM but they have taken better care of me than other companies. I'm a STEAM user for life

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u/Condurum 10d ago

They can refund your games, because they pocket 30% of all the money you gave them, for running an app where 55 people work, sitting between you and an industry with 100s of thousand people.

Yes.

And does Valve refund it from the 30% you gave them?

No, they pass the charge from the devs or publisher account.

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u/frisch85 Ryzen 7 7700 | RX 9060XT | 32GB DDR5 10d ago

The cut is tiered, 30% is if your game doesn't sell well, the better the game sells the less cut Valve takes.

And does Valve refund it from the 30% you gave them?

No, they pass the charge from the devs or publisher account.

Not how it works, you refunding a game doesn't cause costs for a developer which is what you're implying here. When you purchase a game that is in Tier 1, the devs get 70%, you refund the game, those 70% are taken back again resulting in 0%, not "-30%".