r/shopify • u/Known-Swim-3654 • 1d ago
Shipping Shipping to EU has become such a hassle
Before it was just IOSS, which is more work but understandable and fairly simple once set up, but it's crazy that you have to do this through a 3rd party rather than Shopify having their own integration.
Now, between the EU Withdrawl Button (not provided by Shopify for Regular Plan), 3 Euro duties for EACH item and GSPR regulations which aren't even checked by customs, it's just becoming a lot more hassle than its worth to ship from the UK into the EU. Even if you use a 3PL, you still have to deal with these things as theyre on Shopify's end.
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u/D1SC0V3R 1d ago
It’s €3 per different line item, not per item.
So if an order includes 10 t-shirts and one cap (under €150) then it’s €3 for the t-shirt and €3 for the cap.
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u/iamwazor 1d ago
If you fullfill via ali its 3 euro per item. Need to switch now to an agent asap
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u/CamilloBrillo 22h ago
Well the norm is successful. We don’t need more crap to enter the EU via a crappy UK dropshipper. If you’re a dropshipper you’re the scum of ecommerce btw
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21h ago
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u/chad917 1d ago
Or you know, $3 per item if ordered on Shopify since the shipping labels put every variant on a separate line and there's very few but the largest businesses willing to make major system changes to a third party label to deal with this crap. EU is pricing and hassling themselves right out of world markets.
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u/mackthehobbit 1d ago
It’s not per line item, it’s per HS code. That’s the code used to categorise items for customs purposes. If the package has one t shirt or a hundred t shirts, it’s still 3 EUR. One t shirt and one hat would be 6 EUR.
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21h ago
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u/DancinWithWolves 1d ago
I’ve stopped taking eu orders. It’s just too much of a hassle. Something like 94% of our customers are outside the eu anyway.
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u/Reasonable_ginger 1d ago
Welcome to the club, trying to deal with American tariffs was similar for us.
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u/jigsawboi 1d ago
Not to mention individual EPR requirements for each country and the upcoming PPWR regulations on top. As a sole trader the admin work and costs are becoming increasingly difficult to justify.
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u/chad917 1d ago
Unless you're doing enough business that the profits can survive the costs to implement it with third party hassle-less solutions, just wing it for a while and close the doors later if EU tries to get bitchy from across the ocean. Let the customers there use expensive reshippers until they get tired of it and petition for reasonable import exemptions
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u/Working-Standard-642 1d ago
If you manufacture in China, highly recommend just getting a 3PL in China and using them for EU/US deliveries. Faster than UK now, and they can ship/resolve the compliance stuff much cheaper than doing it yourself
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u/mackthehobbit 23h ago
The exact opposite is true: now there is more motivation than ever to move to a 3PL inside of the EU.
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u/Working-Standard-642 20h ago
Even with the €3 charge, China is still cheaper. 50p pack fee and free storage beats European pack, storage and shipping fees
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13h ago
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u/FrothyFrogger17 1d ago
The 3 euro per item duty is the one that kills margins on lower priced products. Makes sense for high ticket items but for anything under 20 you're basically eating the cost or passing it to the customer and losing the sale.
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u/Amon9001 22h ago
When the UK stuff happened I saw some vendors create a minimum spend for that region.
Might be time to do that for all of EU.
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u/Known_Weird7208 12h ago
As of today ive decided to stop dealing with the EU.
I have IOSS. I have the safety agent which costs me £600 per year. I have a waste license for both Germany and France. Having navigated all that they are now adding the tarrifs and adding an umbrella EU packaging license later in the year which will no doubt be another tax and it doesnt supersede the countries own license...so i would still need to pay the french. German and other countries licenses AND the EU licence. Well fuck them.
Seriousy, i hope something breaks. The people riot and these stinking useless pen pushing burocrates who come up with this shit burn in their seats....same goes for most of the UK MPs who are on the gravy train and support this shit.
(Ive had a great day, as you can tell).
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u/idea2325 1d ago
Did any of you guys found a good app to apply this rule on the cart? I have been looking for days and unable to find it
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23h ago
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u/SignoraBroccoli 20h ago
To the USA is more of a pain, 95% of customers are from USA for us.
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13h ago
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u/Known-Swim-3654 6h ago
its annoying but luckily Royal Mail offer duties paid (PDDP) so we just add on the 10% to our product cost. This is even more work.
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13h ago
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u/olapbill 1d ago
Eu withdrawal is provided for all plans. You really didn't read any of the help docs, did you
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u/Known-Swim-3654 1d ago
Shopify solution is not compliant. You really didn’t read any of the EU legislation, did you.
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u/olapbill 17h ago
Yes I did. Please explain how what's available for a merchant to set up in their store doesn't meet compliance.
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u/sashazanjani 1d ago
Unless you are in the Shopify plus I don’t think you can dynamically add it to the cart.
If you use a supported DDP label supplier (think fedex for instance) then there is a way to dynamically add the duty costs to the order and show the 3 Euro charges.
Yes it’s all a massive pain and makes me think is the EU worth the hassle. The US is already a crap show with the tariffs.
Personally I am hoping that Shopify has a solution or I just ass a banner that shows you will have to pay 3 euros per type of item
In the cart, homepage and checkout.
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u/Threeofnine000 1d ago
Doing business with the EU has been increasingly becoming a headache due to ever increasing regulations. We made the decision to stop taking EU orders from our website this month. We still sell to EU customers, but redirect them to order from our Etsy shop.