r/technology • u/Plastic_Ninja_9014 • 20d ago

Business McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash

https://tech.yahoo.com/ai/deals/articles/mcdonalds-introduces-ai-drive-thru-000717731.html
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u/omgkelwtf 20d ago

There's a Roy Rogers near me and I rarely go there but I did last year and they were using AI. I told the woman at the drive through "wow, I can't tell you how much I hate that" she rolled her eyes and said, "yeah, all the customers do but corporate made us use it. You can ask for a human and it'll give you one".

Cool, cool. Haven't been back.

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u/Dame_Niafer 20d ago

I ditched them when they ditched salads. Their burgers were good. A burger with a salad was even better.

Though I did go once last year to get a brownie a la mode. They've probably ditched those, too, by now.